First Line Manager

Clutter; Lutterworth; On-site; GBP 32,000 - 52,000; Full time

Benefits offered by this job

Competitive compensation

Paid time off

Flexible work options

Health plans

Learning & growth

Job summary

Iron Mountain is seeking a Warehouse First Line Manager to lead the daily operations at the Lutterworth facility, guiding a team of warehouse operatives and ensuring safe, efficient, and accurate order processing.

You will report to the Shift Manager, manage shift plans, monitor performance, and drive continuous improvements in a high-volume, multi-client environment.

Qualifications

• Proven experience in a warehouse supervisory or first-line management role in a fast-paced logistics environment.
• Strong knowledge of core warehouse operations including inbound, outbound, stock control, and risk management.
• Ability to balance shifting priorities, lead teams, and monitor KPI performance.

Responsibilities

• Lead warehouse operatives, plan shifts, and coach performance.
• Supervise inbound, outbound, stock movement, and value-added activities to meet targets.
• Monitor KPIs, maintain inventory accuracy, and identify process improvements.
• Champion health and safety through site inspections and incident investigations.
• Coordinate with transport partners and customer service for clear handovers.

Skills

Team leadership

WMS experience

KPI management

MS Office

Tools

WMS

Microsoft Office

Job description

UK | Lutterworth | MPN2, Magna Park North

Full time

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let’s start the conversation.

Iron Mountain is seeking an energetic Warehouse First Line Manager to join our Operations Group team.

Reporting directly to the Shift Manager at our high-volume Lutterworth facility, you will have the opportunity to guide daily floor operations across a 70,000-pallet capacity site. In this role, you’ll play a key part in coaching an engaged team of warehouse operatives, championing a safety-first mindset, and raising operational standards across a dynamic, multi-client logistics hub. Here, your hands-on leadership ensures every customer order moves safely, accurately, and without compromise.

What You’ll Do (Responsibilities)

In this role, you will:

• Team Leadership & Daily Planning: Report to the Shift Manager to prepare shift plans, allocate resources, and provide direct coaching and performance feedback to warehouse operatives.
• Operational Execution: Supervise inbound, outbound, stock movement, and value-added service activities to consistently meet site productivity and service-level targets.
• Inventory & Quality Control: Monitor operational KPIs, maintain high standards of inventory accuracy, and identify opportunities for continuous process improvements.
• Safety & Compliance: Champion workplace health and safety by conducting daily site inspections, managing scheduled fire alarm tests, and leading thorough incident investigations.
• Stakeholder Communication: Act as a key operational liaison between warehouse colleagues, transport partners, and customer service teams, delivering clear, accurate shift handovers.

What You’ll Bring (Skills & Qualifications)

The ideal candidate will have:

• Proven experience in a warehouse supervisory or first-line management position within a fast-paced logistics or 3PL environment.
• Strong knowledge of core warehouse operations, including inbound, outbound, stock control, and risk management practices.
• Demonstrated ability to balance shifting shift priorities, lead and motivate operational teams, and track KPI performance.
• Hands-on experience with Warehouse Management Systems (WMS) and Microsoft Office applications.

What We Offer (Benefit)

• Competitive compensation and benefits aligned with experience.
• Number of days - paid time off/ holidays
• Flexible work options/alternative work options to support work‑life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to [e-mail]. See the Supplement to learn more about Equal Employment Opportunity.

Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.

To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement.