Warehouse First Line Manager

Iron Mountain; Kilsby; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous paid time off

Flexible work options

Health and retirement plans

Learning and development opportunities

Job summary

Iron Mountain is seeking a quality-focused First Line Manager to lead our Warehousing & Logistics team at Rugby 5 facility in the United Kingdom. You will oversee inbound processes, champion meticulous care and high handling standards for luxury e-commerce, and mentor a dedicated operational team to uphold product integrity and customer trust.

You will drive process excellence across daily receiving, inventory control, and safety compliance, collaborating with outbound and inventory teams to

Qualifications

• Several years of warehouse supervisory or first-line management experience.
• Experience with high-value goods and luxury e-commerce accounts.
• Strong knowledge of inventory control and warehouse operations.
• Ability to mentor agency staff and manage shift allocations.
• Valid driver’s license and reliable transport.

Responsibilities

• Lead daily team operations including shift allocations and morning huddles.
• Oversee inbound receiving from unloading to putaway, safeguarding high-value merchandise.
• Maintain inventory accuracy and meticulous presentation standards in the dock.
• Uphold safety compliance with regular site inspections and hazard mitigation.
• Coordinate handovers with outbound and inventory teams to ensure balanced workflows.

Skills

Team leadership

Warehouse supervision

Inbound receiving

Safety compliance

WMS knowledge

Staff coaching

Driver's license

Tools

Warehouse Management System (WMS)

Job description

• Lead daily team operations: Direct shift allocations, conduct morning huddles, and mentor approximately 10 operatives and agency personnel to foster a supportive, high-performing environment.
• Oversee inbound receiving: Supervise all intake workflows from initial vehicle unloading through to accurate system putaway, safeguarding high-value merchandise against handling damage.
• Maintain quality and care targets: Drive process consistency and inventory accuracy across the dock, prioritizing rigorous stock protection and meticulous presentation standards over rushed packing speeds.
• Uphold safety compliance: Champion continuous warehouse health and safety by conducting routine site inspections, maintaining clean staging areas and addressing operational hazards promptly.
• Coordinate cross-functional handovers: Partner closely with outbound supervisors, inventory teams and shift management to ensure balanced workflow execution and seamless daily transitions. Several years of warehouse supervisory, team leader or first-line management experience within a fast-moving logistics, retail distribution or e-commerce facility.
• Strong knowledge of core warehouse operations, inventory control and digital Warehouse Management Systems (WMS).
• Proven capability in coaching team members, managing agency staffing flexes and enforcing rigorous manual handling standards.
• A valid driver's licence and access to personal transport to commute reliably to the Rugby 5 site. At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centres, asset lifecycle management and fine art storage, handling and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artefacts, extract more from their inventory and protect their data privacy in innovative and socially responsible ways. Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a quality-focused First Line Manager to join our Warehousing & Logistics team. Step into a frontline leadership role where operational precision meets true craftsmanship. Overseeing inbound processes at our modern Rugby 5 facility, you will champion meticulous care and high handling standards for an exclusive luxury e-commerce account. Leading a dedicated operational team in a state-of-the-art environment, you will turn day-to-day warehouse receiving into an essential standard of customer trust and product integrity.

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organisations in 60 countries. We safeguard billions of our customers' assets, including critical business information, highly sensitive data and invaluable cultural and historic artefacts. Take a look at our history here. Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data centre operations, cloud services or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

• Modern facility location at Rugby 5, Rugby.
• Generous paid time off and holiday allowance.
• Flexible work options/alternative work options to support work-life balance.
• Comprehensive health, wellness and retirement plans.
• Opportunities for continuous learning and professional growth within a major logistics network.

Ready to lead with pride and take our warehouse standards to the next level?

Category: Operations Group