Warehouse First Line Manager

Iron Mountain Mexico, S. de R.L. de C.V.; Rugby; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Generous paid time off

Flexible work options

Health, wellness & retirement plans

Continuous learning

Job summary

Iron Mountain is seeking a quality-focused First Line Manager to join our Warehousing & Logistics team at Rugby 5. You will lead a small team of operatives and agency staff, ensuring accurate inbound receiving and high standards of product care.

In this frontline role you’ll champion safety, drive stock accuracy, and collaborate with outbound and inventory teams to deliver reliable, high-quality service for a luxury e-commerce account.

Qualifications

• Several years of warehouse supervisory experience in fast-moving logistics or e-commerce.
• Strong knowledge of inventory control and safety procedures.
• Ability to coach and manage agency staff and maintain high performance.

Responsibilities

• Lead daily team operations: allocate shifts, run morning huddles, mentor ~10 operatives and agency staff.
• Oversee inbound receiving from unloading to putaway, ensuring high-value merchandise protection.
• Maintain quality and care targets: ensure stock accuracy and presentation standards over speed.
• Uphold safety: conduct site inspections and address hazards promptly.
• Coordinate handovers with outbound, inventory, and shift management for smooth workflows.

Skills

Warehouse supervision

WMS knowledge

Coaching & mentoring

Driving licence

Tools

Warehouse Management System (WMS)

Job description

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That's why we need smart, committed people to join us. Whether you're looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking a quality-focused First Line Manager to join our Warehousing & Logistics team. Step into a frontline leadership role where operational precision meets true craftsmanship. Overseeing inbound processes at our modern Rugby 5 facility, you will champion meticulous care and high handling standards for an exclusive luxury e-commerce account. Leading a dedicated operational team in a state-of-the-art environment, you will turn day-to-day warehouse receiving into an essential standard of customer trust and product integrity.

What You’ll Do (Responsibilities)

• Lead daily team operations: Direct shift allocations, conduct morning huddles, and mentor approximately 10 operatives and agency personnel to foster a supportive, high-performing environment.
• Oversee inbound receiving: Supervise all intake workflows from initial vehicle unloading through to accurate system putaway, safeguarding high-value merchandise against handling damage.
• Maintain quality and care targets: Drive process consistency and inventory accuracy across the dock, prioritizing rigorous stock protection and meticulous presentation standards over rushed packing speeds.
• Uphold safety compliance: Champion continuous warehouse health and safety by conducting routine site inspections, maintaining clean staging areas, and addressing operational hazards promptly.
• Coordinate cross-functional handovers: Partner closely with outbound supervisors, inventory teams, and shift management to ensure balanced workflow execution and seamless daily transitions.

What You’ll Bring (Skills & Qualifications)

• Several years of warehouse supervisory, team leader, or first-line management experience within a fast-moving logistics, retail distribution, or e-commerce facility.
• Strong knowledge of core warehouse operations, inventory control, and digital Warehouse Management Systems (WMS).
• Proven capability in coaching team members, managing agency staffing flexes, and enforcing rigorous manual handling standards.
• A valid driver's licence and access to personal transport to commute reliably to the Rugby 5 site.

What We Offer (Benefits)

• Modern facility location at Rugby 5, Rugby.
• Generous paid time off and holiday allowance.
• Flexible work options/alternative work options to support work-life balance.
• Comprehensive health, wellness, and retirement plans.
• Opportunities for continuous learning and professional growth within a major logistics network.

Category: Operations Group