Ward Team Leader – Housing & Community Services

Beighton; Sheffield; On-site; GBP 32,000 - 42,000; Full time

Job summary

Sheffield City Council in Sheffield is seeking a Ward Team Leader to guide a team of Neighbourhood Officers in delivering high-quality housing management and sustainable tenancies across our communities. You will drive performance, maintain excellent customer service, and work with partners and elected members to improve services.

Join us to contribute to inclusive, resilient neighbourhoods. We value openness, equality and flexible working where possible, and we offer a supportive environment

Qualifications

• Experience of leading and developing teams.
• Strong customer focus and communication skills.
• Ability to manage resources and performance effectively.

Responsibilities

• Line manage, motivate and develop a team of Neighbourhood Officers.
• Drive performance and ensure excellent customer service.
• Build effective partnerships with community groups, councillors and external agencies.
• Contribute to service improvement, policy development and neighbourhood strategies.
• Support the delivery of safe, inclusive and resilient communities.

Skills

Team leadership

Customer focus

Communication

Resource management

Stakeholder collaboration

Professional standards

Job description

Sheffield City Council in Sheffield is seeking a Ward Team Leader to guide a team of Neighbourhood Officers in delivering high-quality housing management and sustainable tenancies across our communities. You will drive performance, maintain excellent customer service, and work with partners and elected members to improve services.

Join us to contribute to inclusive, resilient neighbourhoods. We value openness, equality and flexible working where possible, and we offer a supportive environment