Ward Receptionist & Patient Concierge — Admin & Support

Kingston Hospital Foundation Trust; Kingston upon Thames; On-site; GBP 10,000 - 40,000; Part time

Job summary

A local healthcare provider in the United Kingdom is seeking a Ward Reception Assistant to support the efficient running of the reception area. The successful candidate will welcome patients, handle queries, book appointments, and assist clinical staff with discharge plans. Essential qualifications include excellent communication skills and clerical experience. The position is part-time, requiring work on Mondays and Tuesdays from 9am to 5pm. This role embodies values of compassion, inclusivity, and collaboration.

Qualifications

• Friendly, caring and efficient attitude.
• Previous experience in a public hospital setting is desirable.

Responsibilities

• Assist with the smooth running of the reception area.
• Meet and greet patients and answer queries.
• Book patients in and out using hospital administration system.
• Handle telephoned inquiries and assist with discharge plans.

Skills

Excellent communication skills

Clerical and administrative skills

Good computer skills

Ability to prioritise workload

Job description

A local healthcare provider in the United Kingdom is seeking a Ward Reception Assistant to support the efficient running of the reception area. The successful candidate will welcome patients, handle queries, book appointments, and assist clinical staff with discharge plans. Essential qualifications include excellent communication skills and clerical experience. The position is part-time, requiring work on Mondays and Tuesdays from 9am to 5pm. This role embodies values of compassion, inclusivity, and collaboration.