Ward Reception & Admin Clerk – Flexible Hours

Royal Devon University Healthcare NHS Foundation Trust; Hampstead; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

NHS Pension scheme

Cycle to work scheme

Staff discounts

Job summary

Royal Devon University Healthcare NHS Foundation Trust seeks a Welcome/Ward Clerk Peripatetic to provide proactive, professional reception and ward support at the main RD&E site. You will book appointments, support the ward team and ensure confidential handling of information.

The role emphasizes patient-facing communication, empathy, and teamwork within a busy multidisciplinary setting. Fixed-term contract; 4 days per week, 7.30–15:30, with an interview date to be confirmed.

Qualifications

• Proactive and professional welcome to the RD&E site, acting as public face of the Trust.
• Provide efficient reception and appointment booking service to patients and visitors.
• Maintain confidentiality and data protection at all times.

Responsibilities

• Deliver an efficient clerical service to Ward Team.
• Undertake general clerical duties.
• Maintain clear communication with patients, relatives and staff to support ward operations.
• Ensure information security and confidentiality at all times.
• Provide excellent customer care to distressed or anxious patients and relatives.

Skills

Reception duties

Customer service

Communication

IT skills

Education

GCSEs

Tools

Microsoft Office

Job description

Royal Devon University Healthcare NHS Foundation Trust seeks a Welcome/Ward Clerk Peripatetic to provide proactive, professional reception and ward support at the main RD&E site. You will book appointments, support the ward team and ensure confidential handling of information.

The role emphasizes patient-facing communication, empathy, and teamwork within a busy multidisciplinary setting. Fixed-term contract; 4 days per week, 7.30–15:30, with an interview date to be confirmed.