Front Desk Receptionist - Patient Care

Royal Devon And Exeter Nhs Foundation Trust; Exmouth; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

NHS Pension scheme

Cycle to work scheme

Blue Light Card discounts

Staff discounts on shopping, fitness &

Car lease schemes

Nursery onsite at Exeter

Job summary

Royal Devon University Healthcare NHS Foundation Trust invites applications for a Welcome Clerk - Receptionist role. You will be the first point of contact for patients, relatives, carers, and visitors, ensuring a welcoming and professional environment across the Minor Injuries Unit and outpatient services.

duties include registering patients, booking and managing appointments, handling enquiries discreetly, and supporting the MIU clinical team to maintain accurate records and deliver safe care.

Responsibilities

• Provide high-quality reception and administrative support from arrival to departure.
• Register patients accurately and manage appointments efficiently.
• Handle enquiries with sensitivity and confidentiality.
• Work closely with MIU clinical team to maintain accurate records and support safe patient care.

Job description

Royal Devon University Healthcare NHS Foundation Trust invites applications for a Welcome Clerk - Receptionist role. You will be the first point of contact for patients, relatives, carers, and visitors, ensuring a welcoming and professional environment across the Minor Injuries Unit and outpatient services.

duties include registering patients, booking and managing appointments, handling enquiries discreetly, and supporting the MIU clinical team to maintain accurate records and deliver safe care.