Hospital Receptionist (1-Year FTC) — Cross-Site & Patient Care

Royal Devon And Exeter Nhs Foundation Trust; Exeter; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Flexible working

Annual leave

Occupational health services

CPD / Training support

NHS Pension

Cycle to work

Car lease scheme

Nursery onsite

Job summary

Royal Devon University Healthcare NHS Foundation Trust is seeking a dedicated Receptionist to join the Surgical Division's Administrative Team on a 1-year fixed-term contract. The role involves greeting patients, data collection, appointment booking, and cross-cover across Surgical Reception areas including Heavitree, with a focus on compassionate, efficient service.

The post is for 3 days per week with shifts until 5pm (TBC).

Qualifications

• Excellent communication and listening skills.
• Strong customer service and empathy.
• Experience of working in a hospital or healthcare setting is desirable.

Responsibilities

• Greet patients and visitors and collect necessary data for records.
• Book appointments and liaise with clinical teams.
• Answer telephone enquiries and direct people appropriately.
• Provide support across the Administrative Team and respond to queries.

Skills

Communication skills

Customer service

Hospital reception

Administrative tasks

Job description

Royal Devon University Healthcare NHS Foundation Trust is seeking a dedicated Receptionist to join the Surgical Division's Administrative Team on a 1-year fixed-term contract. The role involves greeting patients, data collection, appointment booking, and cross-cover across Surgical Reception areas including Heavitree, with a focus on compassionate, efficient service.

The post is for 3 days per week with shifts until 5pm (TBC).