Ward Reception & Admin Assistant — Inpatient Support

Hampshire and Isle of Wight Healthcare NHS Foundation Trust; Tipner; On-site; GBP 23,000 - 28,000; Part time

Job summary

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a part-time ward administrator to provide essential reception and administrative support on the Summerlee Ward. You will be the first point of contact for patients and visitors, manage calls, and maintain confidential records.

The role covers Wednesday 12–8pm and Saturday 8–8pm, with overtime to cover sickness and leave across Summerlee and Spinnaker Wards.

Qualifications

• Welcomes patients and visitors to the ward.
• Answers telephone calls and relays messages promptly.
• Maintains patient records in RiO or SystmOne.
• Supports ward ordering of supplies and basic logistics.
• Maintains confidentiality and adheres to data protection.

Responsibilities

• Ward reception and administration as primary duties.
• Support CRS Admin Team when priorities require.
• Coordinate filing, scanning, and document distribution.
• Ensure ward environment is tidy and stocked with materials.

Skills

Welcoming patients

Telephone handling

Record keeping

Data protection

Tools

RiO

SystmOne

SBS

Clare's

Job description

Hampshire and Isle of Wight Healthcare NHS Foundation Trust is seeking a part-time ward administrator to provide essential reception and administrative support on the Summerlee Ward. You will be the first point of contact for patients and visitors, manage calls, and maintain confidential records.

The role covers Wednesday 12–8pm and Saturday 8–8pm, with overtime to cover sickness and leave across Summerlee and Spinnaker Wards.