Ward Administrator (Part-Time, On-Site)

Cardiff and Vale University Health Board; Crawley; On-site; GBP 22,000 - 28,000; Part time

Benefits offered by this job

27 days annual leave plus bank/public

Excellent pension

Cycle to work scheme

Salary sacrifice car scheme

Wellbeing programme

Blue Light Card Discount

Free on site car park

Job summary

Cardiff and Vale University Health Board is seeking an experienced Ward Administrator to support a 19-bedded Acute Mental Health Ward. This part-time, on-site role involves processing enquiries, maintaining patient records on SystmOne, and handling a range of admin tasks to ensure smooth ward operations.

The successful candidate will have strong IT and communication skills, be highly organised and able to prioritise workload while working as part of a multidisciplinary team.

Qualifications

• NVQ 3 or equivalent qualifications.
• Good standard of secondary education; GCSE C or above or equivalent.
• Experience with a range of administrative procedures.
• Experience producing documents to a high standard of presentation with accuracy.
• Experience developing, managing and maintaining office information systems.
• Experience working as part of a team.

Responsibilities

• Act as first point of contact for the ward, managing reception duties, telephone calls, emails and general enquiries.
• Maintain accurate and up to date patient records on clinical systems such as SystmOne.
• Undertake a range of administrative duties including scanning, filing, typing, photocopying, and document management.
• Coordinate and schedule meetings, appointments, and ward related activities.
• Support effective communication between clinical staff, patients, carers, and external agencies.
• Order, receive, and monitor stock and supplies for the ward.
• Support data entry, reporting, and information management requirements.
• Ensure confidentiality is maintained in line with Trust policies and data protection requirements.
• Provide flexible administrative support to the wider ward team as required.

Skills

IT skills

Communication

Organisation

Teamwork

Education

NVQ 3 or equivalent

GCSE grade C or above

Tools

SystmOne

Outlook

Word

Excel

Job description

Cardiff and Vale University Health Board is seeking an experienced Ward Administrator to support a 19-bedded Acute Mental Health Ward. This part-time, on-site role involves processing enquiries, maintaining patient records on SystmOne, and handling a range of admin tasks to ensure smooth ward operations.

The successful candidate will have strong IT and communication skills, be highly organised and able to prioritise workload while working as part of a multidisciplinary team.