Ward Operations Coordinator (Part-Time)

Spire Healthcare Limited; City of Edinburgh; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

Annual leave

Pension scheme

Spire for you rewards

Private medical insurance

Life assurance

Free DBS

Job summary

Spire Murrayfield Hospital in Edinburgh is seeking a part-time Ward Administrator to support the smooth operation of the ward, patients, visitors and staff. The role includes greeting patients, handling calls, updating notes and coordinating with departments, with 22.5 hours per week.

You will need excellent attention to detail, strong communication and a customer-focused approach in a busy hospital environment, with experience in administrative support and a flexible team player attitude

Qualifications

• Previous experience in an administrative support role preferred.
• Excellent attention to detail required.
• Customer service-focused approach essential.
• Process-driven and able to work across departments.
• Excellent verbal and written communication skills.

Responsibilities

• Provide administrative support to ensure smooth ward operations for patients, visitors and staff.
• Greet and serve patients, consultants and visitors with a professional, friendly service.
• Answer telephone enquiries efficiently and courteously.
• Provide clear information to enquiries.
• Coordinate with Catering for patient/visitor refreshments.
• Inform insurance companies if extended stay is necessary.

Skills

Customer service

Attention to detail

Team player

Computer literacy

Communication

Reliability

Job description

Spire Murrayfield Hospital in Edinburgh is seeking a part-time Ward Administrator to support the smooth operation of the ward, patients, visitors and staff. The role includes greeting patients, handling calls, updating notes and coordinating with departments, with 22.5 hours per week.

You will need excellent attention to detail, strong communication and a customer-focused approach in a busy hospital environment, with experience in administrative support and a flexible team player attitude