Ward Clerk - Ward 36

The Shrewsbury and Telford Hospital NHS Trust; Telford; On-site; GBP 18,000 - 24,000; Full time

Job summary

The Shrewsbury and Telford Hospital NHS Trust invites applications for an administrative role focused on business administration tasks. Basic computer skills and willingness to undertake NVQ Level 2 & 3 are required as part of the position.

The role supports hospital administration within a multidisciplinary team. Prospective candidates should expect to work in a busy NHS setting with opportunities to develop professional skills and contribute to patient services.

Qualifications

• Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration
• Basic computer skills required and training provided where needed

Skills

Basic computer skills

Verbal and written communication

Education

NVQ Level 2 in Business Administration

NVQ Level 3 in Business Administration

Tools

Microsoft Word

IT skills

Job description

Detailed job description and main responsibilities

For full duties and responsibilities please refer to the attached document entitled Job Description.

Person specification

Knowledge

Essential criteria

• An understanding of the requirements of the role

Desirable criteria

• Knowledge of hospital administration system

Qualifications

Essential criteria

• Possess or be willing to undertake NVQ Level 2 & 3 in Business Administration

Experience

Essential criteria

• Basic Computer skills

Desirable criteria

• Qualification in word processing / IT skills
• Customer Care Experience

Communication Skills

Essential criteria

• Evidence of effective verbal- face to face / telephone, non-verbal, written communications skills.

Personal Qualities

Essential criteria

• Ability to work well independently and within a multidisciplinary team
• Evidence of good interpersonal skills
• Attention to detail

By submitting your application to Trac, you are giving your consent for parts of your application data to be transferred to the NHS Electronic Staff Record (ESR) and other secure, internal NHS Workforce systems. This is to support and manage your recruitment and employment within your employing organisation.

If the role requires a qualification/professional registration, you will need to provide proof during the recruitment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant's qualifications will be checked with the educational institution or provider.

In the event of a high response to this advertisement, this post will be closed. Early applications are advised.

We commit to removing barriers for people with disabilities or long-term health conditions in recruitment, training, and career progression. We will offer an interview to all applicants with a disability who meet the minimum criteria for the above position and will support reasonable adjustments wherever possible. In addition, whilst all applicants will be judged on merit alone, we particularly welcome applications from candidates who are male, from black and minority ethnic backgrounds or who have a disability, as these are currently under-represented in our workforce.

We are committed to offering an interview to applicants from the Armed Forces community who meet the minimum criteria for the position. In addition, for those who are successfully appointed from the Armed Forces community, the Trust are committed to recognising previous service and rank in terms of pay, annual leave and other terms and conditions.

We are committed to equal opportunities in employment. The policies and practices of the Trust aim to promote an environment that is free from all forms of unlawful or unfair discrimination and values the diversity of all people. At the heart of our policy, we seek to treat people fairly, flexibly and with dignity and respect.

Don't meet every single requirement? Studies have shown that women and people from an Ethnic minority background are less likely to apply for jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

We aim to create a trusting, flexible workplace, that attracts talent and enables everyone to be their best working self. Many of our colleagues work flexibly in many different ways, including part-time. Please talk to us at interview about the flexibility you need. We can't promise to give you exactly what you want, but we do promise a fair and equitable process that balances your needs, the needs of our patients and service delivery.

Our Commitment to Safety and Respect - The Trust is a signatory to the NHS Sexual Safety Charter and is committed to providing a safe, respectful and inclusive workplace, free from sexual misconduct, harassment and discrimination. We expect everyone working, training or learning within the Trust to uphold appropriate professional boundaries, demonstrate respectful behaviour and contribute to a culture in which colleagues feel safe to speak up.

Thank you for your interest in The Shrewsbury and Telford Hospital NHS Trust, we look forward to receiving your application for employment.