Ward Clerk - Flexible NHS Admin & Patient Care

North Cheshire and Mersey NHS Foundation Trust; Warrington; On-site; GBP 23,000 - 28,000; Part time

Benefits offered by this job

Flexible working

Part-time 25 hours/week

Job summary

North Cheshire and Mersey NHS Foundation Trust in Warrington is seeking a Ward Clerk to provide professional administrative and reception support on the ward. You will be the first point of contact for patients, relatives and staff, maintaining patient information and assisting with ward communications and documentation.

The role requires excellent communication and organisational skills, careful handling of confidential data, and the ability to manage a varied workload in a busy hospital

Qualifications

• GCSEs or equivalent including English and Mathematics.
• Evidence of literacy and numeracy skills.
• Experience in an administrative/clerical/receptionist role.
• Experience of handling confidential and sensitive information.

Responsibilities

• Provide a comprehensive clerical and reception service for the ward.
• Greet patients, relatives and visitors professionally.
• Answer telephone enquiries and direct calls appropriately.
• Maintain accurate patient records and update electronic systems.
• Prepare, organise and track patient notes and documentation.
• Coordinate admissions, transfers and discharges as required.
• Ensure confidentiality is communicated to relevant staff.
• Book appointments and support ward administration processes.
• Undertake filing, scanning, photocopying and general office duties.
• Support the Ward Manager and clinical team to ensure operational efficiency.

Skills

Communication

Time management

Prioritisation

Data entry

Telephone support

Teamwork

Education

GCSEs including English & Maths

Tools

Lorenzo

Microsoft Office

Job description

North Cheshire and Mersey NHS Foundation Trust in Warrington is seeking a Ward Clerk to provide professional administrative and reception support on the ward. You will be the first point of contact for patients, relatives and staff, maintaining patient information and assisting with ward communications and documentation.

The role requires excellent communication and organisational skills, careful handling of confidential data, and the ability to manage a varied workload in a busy hospital