Ward Administrator & Patient Liaison

Dorset HealthCare University NHS Foundation Trust; Weymouth; On-site; GBP 18,000 - 23,000; Full time

Job summary

Dorset HealthCare University NHS Foundation Trust in Weymouth is seeking a Ward Clerk to join the busy Westhaven Community Hospital team. You will provide essential administrative support and act as the first point of contact for patients and staff on the ward.

The role requires strong organisational and interpersonal skills, accuracy and the ability to work independently or as part of a wider team. A Standard DBS check is required and the Trust will cover the cost.

Qualifications

• GCSE Level 4 English language or equivalent.
• Proficient in Microsoft Word and general MS Office.
• Strong communication with patients, carers and NHS staff.
• Well-developed organisational skills with ability to balance priorities.
• Knowledge of Excel.
• ECDL or other IT qualifications.

Responsibilities

• Provide administrative and clerical support for the ward.
• Act as first point of contact for patients and staff (phone and in person).
• Utilise clerical, organisational and interpersonal skills to support ward operations.
• Maintain confidentiality and adhere to information governance requirements.

Skills

GCSE English

Keyboard skills

Microsoft Office

Microsoft Word

Interpersonal skills

Organisational skills

NHS knowledge

Excel

Tools

SystemOne PAS

Job description

Dorset HealthCare University NHS Foundation Trust in Weymouth is seeking a Ward Clerk to join the busy Westhaven Community Hospital team. You will provide essential administrative support and act as the first point of contact for patients and staff on the ward.

The role requires strong organisational and interpersonal skills, accuracy and the ability to work independently or as part of a wider team. A Standard DBS check is required and the Trust will cover the cost.