Ward Clerk: Patient Care Admin & Coordination

NTH; Tees Valley; On-site; GBP 21,000 - 29,000; Full time

Job summary

North Tees and Hartlepool NHS Foundation Trust is seeking a Ward Clerk to provide administrative support to ward staff across CSU 8 and university hospital sites. The role supports acute medicine services with attention to patient safety and high-quality information handling.

The post requires strong organisational and communication skills, IT proficiency, and DBS checks. The position is full-time (37.5 hours) with potential cross-site working, and may be fixed-term for 12 months.

Qualifications

• A-C in English at GCSE or equivalent level.
• A-C in Maths at GCSE or equivalent level.
• ICT Qualification.
• Previous Admin or customer service experience.
• Experience in a clinical setting (NHS or Ward Clerk) preferred.

Responsibilities

• Administrative support to ward staff, liaising with other departments within the Trust and outside the organisation.
• Support the professional, high-quality administrative and clerical service to a multi-disciplinary team.
• Deal with queries from service users including GPs, patients and representatives; take accurate messages.
• Ensure tasks meet patient safety, information governance, data protection and confidentiality standards.
• All other admin duties as required, possibly working cross-site and weekends on a rotational basis.

Skills

Attention to detail

Organisational skills

Communication skills

IT skills

Education

GCSE English A-C

GCSE Maths A-C

ICT Qualification

Job description

North Tees and Hartlepool NHS Foundation Trust is seeking a Ward Clerk to provide administrative support to ward staff across CSU 8 and university hospital sites. The role supports acute medicine services with attention to patient safety and high-quality information handling.

The post requires strong organisational and communication skills, IT proficiency, and DBS checks. The position is full-time (37.5 hours) with potential cross-site working, and may be fixed-term for 12 months.