Day Surgery Ward Clerk and Receptionist (Flexible Hours)

Frimley Health NHS Foundation Trust; Frimley; On-site; AUD 40,000 - 50,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a Ward Clerk/Receptionist for the Day Surgery Unit at Heatherwood Hospital. You will deliver welcoming patient service, manage confidential records, and provide clerical support to ensure smooth admissions and discharges.

The role involves using EPIC to assist with admissions, coordinating transport and communicating with the ward team while maintaining accuracy and confidentiality. A friendly, flexible approach is essential.

Qualifications

• Customer-facing role experience in a busy environment.
• Strong administrative and clerical skills.
• Experience with patient admissions or hospital IT systems is a plus.

Responsibilities

• Welcome patients, visitors and staff in a professional and courteous manner.
• Maintain accurate patient records and documentation.
• Assist with patient admissions and discharges using EPIC.
• Coordinate patient transport and inform ward staff of movements.
• Maintain supplies and perform photocopying, filing and general admin duties.

Skills

Customer service

Administrative support

EPIC experience

Tools

EPIC (health records system)

Job description

Frimley Health NHS Foundation Trust is seeking a Ward Clerk/Receptionist for the Day Surgery Unit at Heatherwood Hospital. You will deliver welcoming patient service, manage confidential records, and provide clerical support to ensure smooth admissions and discharges.

The role involves using EPIC to assist with admissions, coordinating transport and communicating with the ward team while maintaining accuracy and confidentiality. A friendly, flexible approach is essential.