Administrative Assistant

Manchester University NHS Foundation Trust; Manchester; On-site; GBP 21,000 - 25,000; Full time

Job summary

Manchester University NHS Foundation Trust (MFT) - Private Patient Centre, Ward 54, Manchester Royal Eye Hospital - seeks a flexible, hardworking individual for a full-time role with potential part-time consideration. You will be the friendly first point of contact for visitors, providing professional reception and handling a broad range of clerical tasks in a high-pressured environment.

The role requires experience in process-driven administration, proactive communication with patients and

Qualifications

• Experience in a process driven administrative role is essential.
• Proactive in reacting to situations when dealing with patients and staff.
• Able to work independently or as part of a team.

Responsibilities

• Be the first point of contact providing a friendly, welcoming, professional reception for visitors to the Private Patient Centre (PPC).
• Provide a wide range of general clerical and administrative duties to support ward operations.
• Work behind the scenes to ensure an effective infrastructure for patients and service users.

Skills

Reception duties

Administrative support

Communication skills

Teamwork

Job description

Have you got the right mix of skills it takes to work within a busy department?

We’re looking for a flexible, hardworking person to work full-time hours, however we will consider part-time hours for the right candidate. The role will also involve working Saturdays when required. Someone who can work in a fast-paced department who has what it takes to work under pressure, working to deadlines in a small, busy, but friendly team.

To succeed you’ll need to have experience in a process driven administrative role, together with good communication skills. You will need to be proactive in reacting to situations when dealing with patients and other staff members, working independently or as part of a team.

The post holder will be the first point of contact providing a friendly, welcoming, professional reception to all visitors to the Private Patient Centre (PPC), on Ward 54 at Manchester Royal Eye Hospital

The post holder will provide a wide range of general clerical and administrative duties throughout the ward to support the smooth and efficient day to day running of the whole department. This will require a high degree of organisational skills as you will be working in a highly pressured environment. Although the post will be based at reception there will be requirements to work behind the scenes to ensure there is an effective infrastructure for our patients and service users.

Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.

With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.

Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.

At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.

Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.

At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.

For further details / informal visits contact: Name: Tracey Royle Job title: Team Leader Email address: [e-mail] Telephone number: 0161 701 2715

Additional contact Team Leader is Victoria Sumner -

Email: [e-mail]

Telephone: [phone]