Ward Clerk Team Leader | Tameside and Glossop Integrated Care NHS Foundation Trust

Tameside & Glossop NHS FT; Ashton-under-Lyne; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Flexible working

27–33 days annual leave + bank hols

NHS Pension Scheme

Eye tests & health checks

Gym discount

Salary sacrifice car scheme

Job summary

Tameside and Glossop Integrated Care NHS Foundation Trust is seeking a Ward Clerk Team Leader to supervise a team of Ward Clerks across multiple specialties. You will ensure efficient administration, maintain data quality, and support HR processes including return to work meetings and appraisals.

A flexible approach and strong leadership are essential. You will oversee staffing across Urgent Care, Medicine and Surgical wards, ensuring safe staffing levels and adherence to performance indicators.

Qualifications

• Experience supervising ward clerks and coordinating administrative staffing.
• Strong leadership and communication skills are essential.
• Ability to support HR processes including return to work meetings and documentation.

Responsibilities

• Lead Ward Clerk team across wards in Urgent Care, Medicine and Surgery.
• Ensure safe staffing levels and monitor KPIs for admin functions.
• Deliver supervision to staff and support annual appraisals and recruitment.
• Undertake staff training to maintain efficient data quality and processes.
• Manage a range of clerical tasks with strict confidentiality.

Skills

Leadership

Team supervision

Administration

HR processes

Job description

Ward Clerk Team Leader | Tameside and Glossop Integrated Care NHS Foundation Trust

Band 3 - 37.5 hours - Between the hours of 8am and 6pm with flexibility

As a Ward Clerk Administration Team Leader with supervisory and administration experience, you will demonstrate strong leadership skills to a team of Ward Clerks across the Trust.

You and your team will provide a comprehensive Ward Clerk service to wards across the Urgent Care, Medicine and Surgical specialties as well as supporting clerical teams within Same Day Emergency Care and Early Pregnancy Units.

This will include ensuring safe staffing levels, compliance with Trust key performance indicators and supporting HR processes including return to work meetings and documentation, delivery of supervision to staff, support to deliver annual appraisals as well as recruitment to the team. You will be responsible for ensuring efficient, effective and high-quality administration functions within the service.

You will undertake support and training of ward and other clerical support staff within the service in order to ensure that systems are efficient and effective and data quality is maintained.

A flexible approach is essential, as is your ability to become a key contributor to the administrative team whilst using your initiative and adapting well to change.

The designated person responsible for Bed Bureau/Ward Clerk Team staff training and rota management.

Managing a range of clerical support to the ward staff and bed managers.

To undertake duties delegated by management and work without supervision.

Support HR processes including return to work meetings and documentation, delivery of supervision to staff, support to deliver annual appraisals as well as recruitment to the team.

The post holder will be familiar with a full range of clerical tasks and be able to undertake specific duties.

The post holder will be undertaking tasks requiring strict confidentiality which may include personal sensitive information

Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

We have a clear set of values & behaviours which we expect all of our staff to demonstrate:

We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.

Important Notice on Visa Sponsorship Eligibility

Please note that whilst the trust does offer sponsorship this role isunfortunatelynot eligible for visa sponsorshipunder the UK Health and Care Worker visa route. This is due to the position not meeting theminimum salary threshold of £41,700 per annumand/or the requiredskill levelset by UK Visas and Immigration.

We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.

This advert closes on Wednesday 4 Nov 2026