Ward Clerk

NHS; Manchester; On-site; GBP 23,000 - 28,000; Part time

Job summary

Manchester University NHS Foundation Trust (MFT) is seeking a Ward Clerk to join the Neonatal Administration Team at Saint Mary’s Hospital in Manchester. The role involves first-line reception, coordinating families and visitors, and handling a variety of clerical tasks to support the Neonatal Unit.

You will work as part of a friendly, supportive team with opportunities for training and development. A DBS check is required, and the post notes the organisation’s commitment to safeguarding staff

Qualifications

• Good general education or equivalent experience.
• NVQ Level 2 or equivalent.
• ECDL or equivalent.
• Experience with office systems and NHS administration.
• Ability to work in a team and independently.
• Knowledge of HIVE.

Responsibilities

• Be first point of contact for the department, welcoming families and visitors.
• Provide a range of administrative and clerical duties for the Neonatal Unit.
• Maintain and update patient records on the HIVE/Badgernet systems.
• Work with clinicians and ward staff as part of the admin/reception team.
• Participate in induction and training to support development.

Skills

English proficiency

Clerical skills

Typing accuracy

Telephone skills

Stock control

Time keeping

Education

NVQ Level 2 or equivalent

ECDL or equivalent

Tools

HIVE

Office systems

Job description

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Main area Newborn Services - St Marys Hospital Grade NHS AfC: Band 2 Contract Permanent Hours Part time - 36 hours per week (Hours to be works over 3 week set rota; Week 1 Mon to Fri 08:00 – 15:30 22:00hrs, Week 2 Mon to Fri 1030 – 18:00hrs & Sat 8:00 – 16:00, Week 3 Mon, Tues, Thurs & Fri 12:30 – 20:00, Weds off) Job ref 349-SHCG-8169254-RL4

Site Newborn Intensive Care Unit Town Manchester Salary £25,272 per annum, pro rata Salary period Yearly Closing 05/11/2026 23:59

Job overview

We wish to appoint an enthusiastic and keen Ward Clerk to join our Neonatal Administration Team based at Saint Mary’s Hospital. Good organisational skills are essential together with the ability to communicate well at different levels.

You will welcome staff and patients to the unit in a welcoming and helpful manner.

We are looking for someone to join and contribute to the positive approach to our working environment.You must work well within a team and be willing to learn new skills to continue to support our team to support our clinical colleagues.

In return we offer a rewarding role that offers and exciting challenge and also support from your team manager with training opportunities offered in order to support your ongoing development.

Main duties of the job

To be first point of contact for the department, receive families and visitors to the Newborn Intensive Care Unit. En suring their customer service needs are always provided for, ensure the security policy and hand washing policy are always adhered .

To providea range of administrative and clerical duties to the Newborn Intensive Care Unit. To be responsible for the maintenance /updating of patients’ record s on the Trusts’ Electronic Patient Record HIVE system and Badgernet always ensuring accuracy of details.

You will work as part of a team of administrative/reception staff who work alongside the clinicians. It is a very supportive and friendly team. We will provide a comprehensive induction and training program.

Working for our organisation

Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester is the largest health academic campus in Europe. With 10 hospitals and a wide range of community services, we care for over 1 million people every year, and our team of over 30,000 people is at the heart of everything we do.
You’ll be working alongside colleagues from all backgrounds, supporting people from every walk of life, and learning something new every day. We believe that everyone should feel welcome, respected, and valued at work. You can bring your whole self to MFT, knowing that your unique perspective and experiences are celebrated here.
You’ll find that we’re committed to helping you grow - whether you want to develop new skills, progress in your career, or simply make a difference in your community. We offer equal opportunities for everyone, and we’ll support you with training, development, and a caring environment where your health, wellbeing, and safety matter.
Most importantly, you’ll be part of a team where working together and supporting each other is everything. You’ll make new friends, build strong relationships, and have a real voice in shaping the future of our Trust.
Please note that this is not a role that MFT will offer sponsorship for, so you will need to ensure you have your own ongoing right to work in the UK.
At MFT we’re All Here For You - every step of the way.

Person specification

Qualifications

• Good standard of general education or equivalent experience.
• NVQ Level 2 or equivalent
• ECDL or equivalent

Knowledge

• Previous experience of working with office systems and procedures.
• Experience of working within a team and independently
• Knowledge of HIVE
• Previous experience of working in an NHS Administration role

Skills

• Good level of written and spoken English
• Clerical skills, Accuracy of typing
• Telephone and people skills
• Ability to numerate: Stock keeping,Time keeping
• Ability to work alone

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.

Disclosure and Barring Service (DBS) check

As part of our commitment to safeguarding patients and staff, many roles at Manchester University NHS Foundation Trust (MFT) require a Disclosure and Barring Service (DBS) check. This is a standard process across the NHS and helps us ensure a safe environment for everyone.

What is a DBS Check?

A DBS check is a background check that reveals any criminal convictions, cautions, reprimands, or warnings. The level of check required depends on the role:

Standard DBS: Checks for spent and unspent convictions, cautions, reprimands, and final warnings.

Enhanced DBS: Includes the above, plus any additional information held by local police that’s considered relevant to the role.

Enhanced with Barred Lists: Includes all of the above, plus checks against the children’s and/or adults’ barred lists.

Who Needs a DBS Check

Most roles involving direct patient contact, working with children or vulnerable adults, or access to sensitive information will require a DBS check. The job advert and recruitment team will let you know if this applies to your role.

The Costs for a DBS

At Manchester University NHS Foundation Trust (MFT), roles that require a DBS check are subject to a cost recovery policy. This means that the cost of submitting and processing a DBS application if you are successful and join us, will be deducted from your salary within the first three months of employment. If, however, you withdraw from a conditional offer after the DBS process has begun, you will still be liable for the cost incurred.

Candidates are also expected to register with the DBS Update Service which must be completed within 30 days of the certificate being issued. This helps streamline future employment checks and supports safer recruitment practices. For more information, please visit the DBS Update Service.