Ward Clerk

CYGNET; Tees Valley; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Pension scheme

Shopping, travel and leisure discounts

Cycle to work scheme

Healthcare and financial benefits

Job summary

Cygnet Newham House is a 20-bed neuropsychiatric care and treatment facility for women with ABI. This Ward Clerk role is full-time at Newham House, 40 hours weekly, supporting ward administration and patient records.

You will file notes, audit paperwork, handle calls and reception, and liaise with medical secretaries to ensure timely reports; Enhanced DBS check is required and strong MS Office skills are essential.

Qualifications

• Experience in administration in a fast-paced hospital environment.
• Organised, diligent and able to adhere to processes & procedures.
• Knowledgeable of mental health and patient confidentiality issues.
• Proficient in inputting and analysing data using Microsoft Excel.
• Excellent verbal and written communication with strong interpersonal skills.
• Enhanced DBS check required.

Responsibilities

• Assist clinical staff in ward administration.
• Ensure accurate recording and circulation of information.
• File all patient case notes and conduct regular audits to ensure paperwork is up to date.
• Complete ward filing in line with Cygnet policies.
• Answer telephone, cover reception and undertake other administrative duties as required.
• Ensure reports are submitted on time and care plans are accurate & up to date.
• Liaise with medical secretaries to ensure timely submission of reports.

Skills

Microsoft Excel

Microsoft Word

PowerPoint

Communication skills

Interpersonal skills

Data entry

Organisational skills

Tools

MS Office

Job description

Helping others improve and turn their lives around – there’s no better feeling. It’s what we do for thousands of people at more than 150 sites across the UK. Be a part of it.We are looking for a friendly, professional Ward Clerk with a passion for making a difference to others.You’ll be working full time, 40 hours a week at Newham House, helping ensure the smooth and safe management of our care.Cygnet Newham House is our 20-bed neuropsychiatric care and treatment facility providing rehabilitation for women affected by acquired brain injuries (ABI).The hospital is a modern, purpose-built facility, designed specifically to provide a clinically-led evidence-based neuropsychiatric pathway for individuals presenting with behaviours that challenge as a result of their ABI.Our focus is to create a therapeutic rich environment to engage the women in our care and offer them the opportunity to maximise their independence.With us, you’ll have the chance to progress your career in a vibrant, supportive culture tailored to help you thrive.At Cygnet, our perks go way beyond pension schemes and excellent professional development.You’ll also enjoy shopping, travel and leisure discounts – as well as a range of healthcare and financial benefits – to support you to be happy both in and out of work.Apply now to enjoy excellent career prospects while being part of an organisation that cares about helping people.Your day-to-day...Assist clinical staff in ward administrationEnsuring accurate recording & circulation of informationFile all patient case notes & conduct regular audits to ensure all paperwork is up to dateComplete all ward filing in line with Cygnet policiesAnswer telephone, cover reception & undertake other administrative duties as requiredEnsure that reports are submitted on time & that care plans are accurate & up to dateLiaise with medical secretaries to ensure timely submission of reportsWhy Cygnet? We’ll offer you…£26,510.00 per annumStrong career progression opportunitiesExpert supervision & supportPension schemeCycle to work scheme & employee discount savingYou are...Experienced in administration in a fast-paced hospital environmentOrganised, diligent & can strictly adhere to processes & proceduresKnowledgeable of mental health & patient confidentiality issuesSkilled at inputting, pulling & analysing data using Microsoft ExcelProficient in Microsoft Word, PowerPoint, etcAn excellent verbal & written communicator with strong interpersonal skillsAble to swiftly solve problems & work under pressure without compromising qualitySuccessful candidates will be required to undergo an enhanced DBS check.Cygnet has been providing a national network of high-quality specialist mental health services for more than 30 years. In this role you’ll have the chance to make a real impact on patients, service users & their families.What next?If you care about making a difference – we want to talk to you.Click the button to apply