Ward Administrator

The Methodist Church in Britain; Arundel; On-site; GBP 20,000 - 26,000; Full time

Benefits offered by this job

Flexible working options

Training and development opportunities

Staff networks and wellbeing groups

Job summary

Sussex Community NHS Foundation Trust is seeking a ward administrator to provide clerical and admin support across ICUs. You will act as a SystmOne champion and assist with staffing, orders, and records in a busy NHS environment.

You will cover colleagues, handle queries, support recruitment, and help maintain accurate data across systems while upholding confidentiality and teamwork.

Qualifications

• Good general education with report writing and numeracy abilities.
• NVQ Level 3 or equivalent qualification, or relevant experience.
• Experience in a healthcare or customer-focused environment.

Responsibilities

• Provide administration and clerical support across units, including cover for others.
• Handle routine service queries and refer to senior staff when needed.
• Support recruitment via NHS Jobs and TRAC, including induction and uniforms.
• Liaise with senior nursing staff on bank/agency staffing and booking cover.
• Place orders for clinical supplies and check deliveries.
• Maintain accurate computer records and staff databases.

Skills

Excel

Word

PowerPoint

Data recording

Communication

Time management

Education

NVQ Level 3

Tools

SystmOne

HealthRoster

Job description

This ward administrator post sits within the ICU team at Arundel District Hospital, part of Sussex Community NHS Foundation Trust. The work centres on clerical and administrative support across the intermediate care units, keeping records, orders and staffing bookings moving for the Ward Manager and Matron. It also includes a SystmOne champion role, passing system changes on to staff, and covering colleagues' absences. Applicants without the right to work in the UK may not be considered, as visa sponsorship may not be available.

What the job involves

• Provide administration and clerical support across the units, including cover for other administrative staff when requested
• Handle routine queries about services and decide which matters to refer to senior staff
• Support recruitment and retention of new staff through NHS Jobs and TRAC, including new staff induction and uniform ordering
• Liaise with senior nursing staff on bank and agency staffing needs and help book cover
• Place orders for clinical supplies in line with set protocols, and check deliveries
• Check requisitions and invoices and make sure an appropriate manager approves them
• Maintain accurate computer records and staff databases on the relevant systems
• Act as SystmOne champion, cascading new functions and changes to all staff
• Arrange team meetings for colleagues across a designated group of ICUs
• Update Healthroster as required and support senior nursing staff with management information reports
• Help review office and administrative procedures by gathering feedback and suggesting improvements
• Take part in in-service training identified through PDR

What’s required

Qualifications

• Good standard of general education, or ability to show report writing and numeracy
• NVQ Level 3 or equivalent qualification, or experience

Experience

• Experience in a healthcare or customer-focused environment

Skills & knowledge

• IT skills in Excel, Word and PowerPoint
• Accurate data recording
• Report writing and accurate note keeping
• Working independently within defined parameters
• Organising own workload to meet deadlines
• Communicating effectively with patients, relatives and medical practitioners

Other

• Working as part of a team
• Maintaining confidentiality
• Remaining calm in difficult situations
• Willingness to undertake job-related training

Nice to have

• Experience using the SystmOne electronic patient record system
• Experience with HealthRoster or another e-rostering system

What’s offered

• Flexible working options, including part-time, flexi-time, annualised hours and flexi-retirement
• Training, development and research opportunities
• Cost-effective workplace nurseries in Crawley, Hove and Brighton
• Staff networks, including EMBRACE, Disability & Wellbeing, LGBTQIA+ and Religion & Belief