Ward Administrative Specialist

Northern Care Alliance; Salford; Hybrid; GBP 26,000 - 27,000; Full time

Job summary

Northern Care Alliance NHS Foundation Trust is seeking an Admin support role at Salford Royal Hospital to help run the Brooke Treatment Unit. You will support ward operations, admissions, and related administrative tasks to meet service targets and patient needs.

The role requires excellent organisational and communication skills and the ability to work with minimal supervision in a busy NHS environment. A competitive benefits package and flexible working opportunities are offered.

Qualifications

• Good general education including numeracy and literacy skills.
• IT related qualification or equivalent.
• NVQ 2 business administration

Responsibilities

• Manage the waiting list for urgent, semi-urgent or planned admissions to the ward, ensuring timely access to care.
• Organise patient admissions and discharges, including transfers and repatriation to and from local hospitals, ensuring continuity of care.
• Manage the flow of patients attending the Neurology Ambulatory Care Unit (NACU).
• Liaise with Medical and Nursing staff, MDT and other departments to arrange tests, treatments and interventions.
• Fulfilling general administrative duties, including updating files containing sensitive, personal and confidential patient information.
• Organising case conferences, professional meetings and ad hoc meetings, ensuring all parties are notified of time, date and venue.
• Dealing with enquiries from service users, relatives and visitors, including stressful or sensitive situations.
• Organising outpatient appointments for patients requiring follow up post discharge.
• Assisting ward managers/matrons in investigation of non-clinical adverse events with appropriate support.
• Supporting ward managers to sustain high levels of efficiency and effectiveness.

Skills

Excellent communication

Information systems usage

Education

Numeracy & literacy

IT qualification or equivalent

NVQ 2 business administration

Job description

Northern Care Alliance NHS Foundation Trust is seeking an Admin support role at Salford Royal Hospital to help run the Brooke Treatment Unit. You will support ward operations, admissions, and related administrative tasks to meet service targets and patient needs.

The role requires excellent organisational and communication skills and the ability to work with minimal supervision in a busy NHS environment. A competitive benefits package and flexible working opportunities are offered.