Ward Clerk: Patient Records & Admin Support

Bhamcommunity; Birmingham; On-site; GBP 21,000 - 29,000; Full time

Job summary

Birmingham Community Healthcare NHS Foundation Trust (BCHC) is seeking an administrative support worker to join the inpatient and specialist rehabilitation division. The role involves data input, telephone handling, email monitoring, and appointment scheduling.

Working hours are across a shift pattern, with a focus on accuracy, organisation, and teamwork. NHS terms apply, with DBS and safeguarding checks as standard.

Qualifications

• GCSE level in Maths and English required.
• Experience using word processing packages.
• IT skills including MS Word, Excel and Outlook.
• Experience in an NHS/public sector admin role.

Responsibilities

• Handle a range of administrative duties including data input, photocopying and telephone answering.
• Monitor generic and personal email accounts and schedule appointments.
• Pull patient records and welcome visitors.
• Assist in maintaining databases and generating standard reports.

Skills

Word processing

MS Excel

MS Outlook

Education

GCSE Maths & English

Tools

RIO system

Job description

Birmingham Community Healthcare NHS Foundation Trust (BCHC) is seeking an administrative support worker to join the inpatient and specialist rehabilitation division. The role involves data input, telephone handling, email monitoring, and appointment scheduling.

Working hours are across a shift pattern, with a focus on accuracy, organisation, and teamwork. NHS terms apply, with DBS and safeguarding checks as standard.