Ward Administration & Coordination Specialist

Northern Care Alliance NHS Foundation Trust; Salford; On-site; GBP 23,000 - 32,000; Full time

Job summary

The Northern Care Alliance NHS Foundation Trust is seeking an Administrative Support to the Brooke Treatment Unit in Salford. You will work with the Ward Manager and Operations team to ensure smooth running of the ward, manage the elective waiting list and coordinate patient admissions and discharges.

This role requires excellent organisational and communication skills, the ability to work with minimal supervision, and a commitment to providing high-quality NHS administrative support within a

Responsibilities

• Manage the waiting list for elective admissions to ensure timely access to care in line with clinical need and service targets.
• Organise patient admissions and discharges, including transfers and repatriation to local hospitals, ensuring clear communication and continuity of care.
• Manage the flow of patients attending the Neurology Ambulatory Care Unit (NACU).
• Liaise with Medical and Nursing staff, MDT team and other departments to arrange and complete diagnostic tests, treatments and interventions promptly.
• Fulfilling general administrative duties, including updating files containing sensitive patient information.
• Organising case conferences and meetings, notifying all attendees of time, date and venue.
• Handle enquiries from service users, relatives and visitors with sensitivity during stressful times.
• Organise outpatient appointments for follow up post discharge.
• Assist ward managers/matrons in investigations of non-clinical adverse events with appropriate support.
• Support ward managers/matrons to sustain high levels of efficiency and effectiveness.

Job description

The Northern Care Alliance NHS Foundation Trust is seeking an Administrative Support to the Brooke Treatment Unit in Salford. You will work with the Ward Manager and Operations team to ensure smooth running of the ward, manage the elective waiting list and coordinate patient admissions and discharges.

This role requires excellent organisational and communication skills, the ability to work with minimal supervision, and a commitment to providing high-quality NHS administrative support within a