Maternity Ward Clerk - Patient Concierge & Admin

Northern Care Alliance NHS Foundation Trust; Oldham; On-site; GBP 18,000 - 24,000; Full time

Job summary

Northern Care Alliance NHS Foundation Trust's The Royal Oldham Hospital is seeking a Ward Clerk to support the Maternity Team across Antenatal Clinic, Community Midwifery, Labour Ward, Maternity Triage and Postnatal Ward.

You will be the welcoming face/voice for women, birthing people and families, handling a range of administrative duties and coordinating appointments across sites, with varied shift patterns including short weekday shifts, long days, nights and weekends.

Qualifications

• Excellent interpersonal skills and the ability to thrive in a busy environment are essential.

Responsibilities

• Answering telephone calls from patients, members of the public and other health care professionals.
• Welcoming patients, members of the public and professionals to maternity services.
• Using IT systems to book appointments, admit, transfer and discharge women.

Skills

Interpersonal skills

Job description

Northern Care Alliance NHS Foundation Trust's The Royal Oldham Hospital is seeking a Ward Clerk to support the Maternity Team across Antenatal Clinic, Community Midwifery, Labour Ward, Maternity Triage and Postnatal Ward.

You will be the welcoming face/voice for women, birthing people and families, handling a range of administrative duties and coordinating appointments across sites, with varied shift patterns including short weekday shifts, long days, nights and weekends.