Waiter/ Waitress, Hotel Du Vin

Malmaison Hotels; Harrogate; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading hospitality group in Harrogate is seeking a Waiter/Waitress to join their team. The role involves serving food and drinks, maintaining a high level of customer service, and ensuring a smooth dining experience. The ideal candidate will display strong communication skills and a passion for hospitality. Benefits include discounted rates on rooms, high street discounts, and fully funded apprenticeship programs.

Benefits

Heavily discounted Staff Room Rates

35% off dining bills

Fully funded Apprenticeship programs

Healthcare Cash Plans

Employee Assistance Programme

Qualifications

• Flexible availability for shifts including weekends and evenings.
• Experience in hospitality preferred but not required.
• Ability to create memorable guest experiences.

Responsibilities

• Serve food and beverages efficiently and professionally.
• Communicate effectively with kitchen and management.
• Assist in maintaining a smooth and controlled dining experience.

Skills

Communication

Teamwork

Customer Service

Job description

Waiter/ Waitress, Hotel Du Vin

• Posting date: 19 November 2025
• Hours: Full time
• Closing date: 19 December 2025
• Location: Harrogate, HG1 1LB
• Company: Malmaison Hotel Du Vin Holdings Limited
• Job type: Permanent
• Job reference: 1429570504

Summary

Job Title, Brand
Salary - Hours Per Week Type of Contract Location

Get paid for doing what you love, get loads of perks and benefits, learn something new and make a career for Life with Hotel Du Vin.

In this role you will be the face of the restaurant, you'll help control the flow, and communicate with the Kitchen and the restaurant management to ensure smooth and controlled dining experience for our guests.

We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means great flexibility if required. We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview. If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training. We'll help you be 'The Difference' between good and great guest experiences.

Do you want to be part of something different, working with the best food, drink and a brand you can be proud of.

We create memories that our guests never forget. This could be the next step for you into a F&B Management role - we actively encourage internal development and progression. Onwards and upwards.

In addition to competitive rates of pay we offer:

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from £65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much much more.
• Cycle to work scheme - save up to 40% on a wide range of bikes.
• Healthcare Cash Plans - dental, optical, medical and more available from £5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• We have a Wellness & National Campaign Days Calendar which promotes and encourages activities like - Pay Day Lunches/Treats, National Popcorn Day, Mental Health Awareness week and more.
• We work with Wagestream giving instant access to your pay as it's earnt. Wagestream is a tool for everyday life that lets you get paid your way by letting you track your wages in real time, stream up to 50% of the money you're already earned, learn easy tips to manage your money better and save direct from your salary.
• We also offer complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• We are a proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme - free, confidential advice available 24/7 to you and your family.

Our Sustainability Goals

• 100% of our electricity is generated using renewable energy with most of it coming from Wind Farms around the UK.
• We recycle a minimum of 70% of the waste from our hotels. This target is achieved by everyone in the hotel focusing on the waste we produce and is championed by our Sustainability Council who work on project year round.
• We have moved to a chemical free cleaning system in our bedrooms and public areas and an enzyme based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

Proud member of the Disability Confident employer scheme

Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people.

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