Waiter / Waitress

Sutton Hotel Collection; Windsor; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free hotel breaks

Discounted stays

Heka wellness platform

Cycle to work scheme

Enhanced parental leave

Learning & development

Job summary

Pennington’s, a brand-new British Brasserie within the historic Castle Hotel in Windsor, is hiring opening team members for Waiter/Waitress roles. You’ll be the face of the brand, delivering attentive service in a busy, stylish environment and helping guests enjoy seasonal British cooking from day one.

We value a natural people person with a positive attitude and the ability to work evenings and weekends, with opportunities for growth within the Sutton Hotel Collection and a range of generous

Qualifications

• Natural 'people person' with a positive, 'can‑do' attitude.
• Experience in a busy, independent restaurant or brasserie is a plus.
• Enjoy working closely with kitchen and bar teams to keep things running smoothly.
• Comfortable working a mix of shifts, including evenings and weekends.

Responsibilities

• Guiding the Journey: Introducing guests to our Brasserie-style menu.
• Delivering Excellence: Providing seamless, attentive hospitality in a fast-paced, stylish environment.
• Knowing Your Craft: Learning our wine list and menus to make expert recommendations.
• Building the Vibe: Creating a warm, welcoming atmosphere that keeps locals and visitors returning.

Skills

People skills

Hospitality

Job description

Waiter / Waitress – Penningtons Restaurant, Windsor - £12.81 p/h plus TRONC and superb benefits.

Start date September 2026.

Created by the same team that brought Michelin‑recognised Emberwood to Bath, Penningtons is now open. A new bar and British Brasserie shaped by warm hospitality, British seasonality and a love of simple things done well.

From long lunches and leisurely afternoon teas to late evenings, it will be a space to gather, unwind and enjoy generous British cooking at its best.

As part of Sir Richard Sutton Ltd, a family‑owned business, the hotel offers the opportunity to grow within an organisation committed to excellence, people development and building a beautiful legacy for the future. We aim to create environments where teams feel supported, trusted and proud of the experience they create together.

About The Role

Join the opening team at Pennington’s, a brand-new British Brasserie within the historic Castle Hotel. We’re looking for charismatic, energetic Waiters to help us set the standard. If you love the buzz of a busy floor, have a passion for seasonal British produce, and want to be part of an exciting new launch from day one, we want to hear from you. As a Waiter at Pennington’s, you aren't just taking orders— you’re the face of our brand. You’ll be:

• Guiding the Journey: Introducing guests to our Brasserie‑style menu.


• Delivering Excellence: Providing seamless, attentive hospitality in a fast‑paced, stylish environment.


• Knowing Your Craft: Learning our wine list and menus inside out to make expert recommendations.


• Building the Vibe: Helping us create a warm, welcoming atmosphere that keeps locals and visitors to the area coming back.


• What We’re Looking For:


• You’re a natural \"people person\" with a positive, \"can‑do\" attitude.


• Previous experience in a busy, independent restaurant or brasserie is a big plus, but a great work ethic is even better.


• You enjoy working closely with the kitchen and bar teams to keep things running smoothly.


• Comfortable working a mix of shifts, including evenings and weekends.

Our People

The Sutton Hotel Collection is a family‑owned group, thus by extension, our people are our family. We recognise how much our people invest in us, in turn, we offer exceptional learning opportunities, as well as best in class benefits for our team.

Our Benefits

Here are some of the benefits you will receive, when you join us:

• Free and discounted hotel breaks - From the first day of service, you can benefit from a free break of one/two days in any Sutton Hotel Collection hotel, in a 12‑month period. Additionally you, your family and your friends are also entitled to discounted stays across all of our hotels and dining in our restaurants.


• Heka benefits platform – your access to Heka begins from day one and is pre‑loaded with a balance of £150 to use against a wide range of wellness focussed products, experiences and schemes including health cash plans and gym memberships.


• Salary sacrifice schemes including cycle to work, tech and electric vehicles (T&Cs apply)


• Enhanced Maternity and Paternity Leave (26 weeks at 90% for expectant mothers, four weeks leave at 90% for fathers)


• Loyalty awards, annual social and celebration events.


• Learning and Development - An extensive range of training opportunities are available to facilitate your personal development.


• Wisdom Wellbeing - A confidential service offering C therapy, up-to-date information, support and advice on a broad range of subjects.


• Subsidised Learning Courses - We encourage your learning and development so would like to contribute to courses you would like us to explore.

We also provide you with all the basic benefits such as free nutritious and tasty meals on duty, complimentary on-site parking (where available), and bespoke uniforms where appropriate.

At the Sutton Hotel Collection, we are an inclusive, natural, generous, ethical and diverse group of people, we celebrate human relationships and kinship. We enable our people, to make the place.