Waiter and Waitress

Rockwater Enterprise; Poole; On-site; GBP 24,000 - 30,000; Full time

Job summary

A seaside restaurant in England is looking for a proactive waiter/waitress with at least 1 year of experience. Your responsibilities include ensuring excellent service delivery, timely dish delivery, and maintaining cleanliness. The ideal candidate thrives in a team-oriented environment and is passionate about enhancing guest experiences. Benefits include early pay access, significant tips, and free meals on shift, providing a dynamic and engaging workplace environment.

Benefits

Wagestream - Access your pay early

Incredible tips - Approximately £2-£3 per hour

Employee referral scheme

Health assured - Employee assistance programme

25% off your food bill up to 4 people

Free staff meals on shift

Free uniform

Qualifications

• At least 1 year experience as a waiter in a high volume venue.

Responsibilities

• Develop a deep understanding of the menu and service standards.
• Ensure accurate and timely delivery of dishes to guests.
• Uphold cleanliness and organization in all areas.
• Assist in opening, operation, and closing procedures.
• Work closely with staff to foster strong customer relationships.
• Proactively promote and upsell menu items.

Skills

Teamwork

Customer service

Upselling

Cleanliness and organization

Job description

Rockwater Branksome is Dorset’s most premier beachfront destination venue situated right on Branksome beach. Rockwater isn't just a restaurant; it's a lifestyle, an experience, and a home away from home.

Our inviting venue boasts a rooftop restaurant where the day begins with incredible breakfast, followed by a delightful shift to a luxurious small-plate sharing concept from midday until late. The Bar and Kitchen offers a buzzing atmosphere, family favourites, tasty cocktails, while our shack provides quick coffee and bites for those on the move. Whether it's a romantic dinner, a lively celebration, or a quick snack. Rockwater has a spot for every moment. Beyond dining, Rockwater pulses with life. Live music, DJ sessions, sunrise yoga, and invigorating sea swims fill our calendar with unique experiences you won't find anywhere else.

A Rockwater waiter/waitress is a proactive, cheerful team player, with a passion for the hospitality industry. Working collaboratively with the team and guests to ensure service delivery and guest experience is of paramount importance. You will focus on exceeding the expectations of the customer, and providing the best possible experience, incorporating Rockwater standards of service requirements at all times.

• Develop a deep understanding of our menu, beverages, and service standards to provide knowledgeable assistance to guests.
• Learn the Rockwater ‘waves’ of service and apply these service standards to each guests.
• Ensure accurate and timely delivery of dishes to the guests' tables, maintaining the highest level of order accuracy.
• Uphold impeccable cleanliness and organisation in all assigned areas, contributing to a welcoming and efficient dining environment.
• Assist in the opening, operation, and closing procedures, consistently meeting our stringent standards.
• Prioritise safety at all times, both for yourself and others, promptly addressing any potential hazards or concerns in the restaurant and follow strict allergen procedures.
• Work closely with all staff members to foster strong customer relationships and cultivate loyal regular guests.
• Be open to fulfilling any reasonable requests from management, demonstrating flexibility and a willingness to contribute to the team's success.
• Proactively promote and upsell menu items, offering suggestions to guests to enhance the guest experience

The Ideal Candidate

• At least 1 years experience as a waiter in a high volume venue.

Benefits and Rewards

• Wagestream - Access your pay early
• Incredible tips - Approximately £2-£3 per hour on top of your basic pay (Based on last 3 months)
• Employee referral scheme
• Health assured - Employee assistance programme
• 25% off your food bill up to 4 people
• Free staff meals on shift
• Free uniform

Joining us isn't just about a job; it's about becoming part of a dynamic team that's all about creating unforgettable memories. As a waiter/waitress you'll play a key role in crafting these cherished moments for our guests. If you're excited about delivering outstanding experiences then step inside and discover the Rockwater way.