Waiter / Waitress

TGI Fridays UK; Norwich; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in the hospitality sector is seeking enthusiastic Waiters/Waitresses eager to join a vibrant team. This role is perfect for individuals with a passion for customer service and a desire to grow within the business. With comprehensive training and support for career progression, you will be part of a dynamic environment where every day feels like a celebration. Enjoy flexible working patterns, unlimited gratuities, and the opportunity to make a real difference in guests' dining experiences. If you’re ready to embrace a fun and rewarding career, this is the perfect opportunity for you.

Benefits

100% of unlimited gratuities

Time and a half for overtime

Flexible working patterns

Weekly pay every Friday

Pension scheme participation

Development programmes

Apprenticeship programmes

50% off food menu

Unlimited soft drinks on shift

28 days paid holiday

Qualifications

• Passion, pride, and personality are key for this role.
• No previous experience is necessary; training is provided.

Responsibilities

• Deliver exceptional customer service in a fast-paced environment.
• Work collaboratively with team members to ensure a great experience.

Skills

Customer Service

Teamwork

Communication

Adaptability

Education

No formal education required

Job description

We don’t need an introduction. You’ve heard of us before. Legendary Red and white stripes. Clutter filling our restaurants to the brim. A history dating back to 1965 New York City.

Tom Cruise didn’t teach himself to flair in Cocktail, we did.

The Long Island ice tea wasn’t created on its own, we created it.

Loaded potato skins..? Yep it was us!

This isn’t just a job, this is a way of life. This is family. We live and we breathe our TGI Fridays values.

In here we work hard, we want to succeed, we want to progress…and we want to party.

In here, everyday is Friday. A TGI Friday…

Being a Waiter/Waitress is perfectly suited to anybody with passion, pride and personality that wants to make a difference and the great news is that you don’t need any previous experience! We are committed to helping you achieve your goals and develop your skills by providing a full programme of training, support in obtaining nationally recognised qualifications and exciting workshops with our talented team. You can grow within the business and get not only a job, but a career!

Anything is possible at Fridays and there is genuinely no better time to join our family. Start your journey with Fridays today!

Benefits:

• 100% of unlimited gratuities are paid to our team.
• Time and a half is paid when more than 48 hours are worked in a week.
• Flexible working patterns to support well-being and a better work-life balance.
• Weekly pay every Friday for our Team Members.
• Participation in a pension scheme.
• Development programmes that support and fast track career progression.
• Apprenticeship programmes available to all levels.
• Unlimited access to 50% off our food menu for each Team Member and up to 5 of their family and friends.
• Unlimited soft drinks while on shift.
• Team celebrations on 4th July and Thanksgiving.
• Recognition for great performance aligned to our TGI Fridays Values.
• Great incentives for delivering great results.
• A generous Refer a Friend scheme.
• Wagestream - Track, access and manage your pay at any time.
• Hospitality action membership.
• 28 days paid holiday (pro-rata).
• Reward programmes, long service awards and staff recognition and incentives.
• Please note that the average TRONC payment per hour is £1.25. While this payment is not guaranteed, it does represent the national average across all our stores. Therefore, gratuity payments may vary according to the store in which you work.*

About Us:
In our Fridays Family, We Celebrate People of All Stripes.

We believe diversity and inclusion are essential ingredients for a successful, happy and thriving environment, which is why we live and breathe our TGI Fridays values of Pride, Passion, Personality and Protection.

Through our "Pridays" forum, we have launched an LGBTQ+ charity partnership. We hold Women In Business and Disability forums - open for all to join and be a part of. We are an equal opportunities employer.

That Fridays feeling is freedom, excitement, lightness and acceptance. Uncontrollable laughter. Time to do you. To let go. To truly be yourself. No judgement, no pressure, no worries.

And remember - "No one ever made a difference by being like everyone else." - P.T Barnum

Candidates must be over compulsory school leaving age to apply for this position.