Waiting Staff

Norwich City Football Club; Norwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

Join a dynamic team at a renowned football club, providing exceptional service during matchdays. This casual role offers flexible hours, competitive pay, and the chance to work in a vibrant atmosphere. Training is provided, making it perfect for those new to the hospitality industry. Embrace the excitement of matchdays while enjoying perks like discounts and opportunities for growth. If you're enthusiastic and ready to contribute to a winning team, this is the job for you!

Benefits

20% discount in all Club shops

Opportunity to work non-matchday events

Flexible working hours

Training and development support

Qualifications

• Experience in catering preferred but not essential.
• Ability to work in a fast-paced environment.

Responsibilities

• Welcoming and serving customers in a formal dining environment.
• Ensuring cleanliness and order accuracy.

Skills

Customer Service

Communication Skills

Teamwork

Resilience

Job description

Norwich City Football Club is looking to recruit Waiting Staff to work in our restaurants on first team matchdays.

If you would like the opportunity of providing excellent service and meeting new people come and join our winning team.

Whilst experience in catering is preferred, this is not essential as full training will be provided.

Our matchdays are typically on Saturdays with some weekday evening and Sunday matches.

A typical shift is 4 - 8 hours depending on the game and job role. This is a casual, hourly paid position.

Start dates will fall in line with the 2025 – 2026 football season.

In our corporate restaurants you will be responsible for:

• Welcoming and serving our customers in a formal dining environment.
• Providing exceptional customer service to our Carrow Road brand standard.
• Accuracy of order taking, food delivery and clearing.
• Ensuring your restaurant or bar is cleaned to the highest standard.

You will have:

• A resilient, calm and confident approach to working in a fast-paced environment.
• Excellent communication and interpersonal skills.
• The commitment and enthusiasm to achieve results.
• A can-do positive attitude and be a team player.
• Pride in your appearance as an ambassador for Norwich City Football Club.

What you will get in return:

• Competitive rates of pay.
• 20% discount in all Club shops.
• The opportunity to work non matchday events.
• If it is your first job, we will help you grow and develop within the workplace.
• If it’s additional ‘top up’ work to your existing job or studies, then we can provide flexible working hours in a unique working environment.

If you would like to soak up the atmosphere and buzz of a first team matchday please apply.

Norwich City Football Club are committed to ensuring equal opportunities are given to all and welcomes applications from all areas of the community regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, marriage and civil partnerships.

Norwich City Football Club is an equal opportunities employer and recognises the importance of safeguarding children and vulnerable adults in the workplace. Please be aware that a criminal disclosure and identity check will be carried out for this post. Engagement will be subject to a satisfactory DBS disclosure.