Waiter/Waitress

Bistro 1922; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Bistro 1922 in London is seeking a friendly, professional restaurant server to deliver outstanding guest experiences across breakfast, lunch and dinner service.

You will work as part of a close team, ensure accurate orders and payments on Oracle, and maintain knowledge of the menu and wine list while promoting the Club to guests.

Qualifications

• Previous hospitality experience preferred.
• Excellent communication and guest service skills.
• Must be able to work in a fast-paced environment.

Responsibilities

• Deliver food and drinks to guests and ensure accuracy.
• Maintain a clean, presentable station throughout service.
• Assist with orders, service, and bill payments.
• Coordinate with reception, sommeliers and kitchen.
• Promote the restaurant and wine offerings professionally.

Skills

Customer service

Teamwork

Professional communication

Hospitality

Tools

Oracle

Job description

You will be responsible for participating in all activities of the Restaurant, contribute to the smooth running and ensuring the highest levels of guest service

Main Responsibilities:

• Deliver food dishes and drinks to our guests following the department SOP’s
• Be attentive, friendly and professional at all times
• Help create a positive and lasting guest experience
• Work as part of a close team and with other departments (Reception, Sommeliers & Kitchen)
• Have a competent level of knowledge, both of the restaurant and hotel
• Leading by example all the times

Main Duties:

• Run a station during the breakfast, lunch and dinner
• Operation of the restaurant or different area of the hotel, including the taking of all orders, service of all food and drinks, preparation and payments of bills on Oracle
• Ensure that your station is clean and presentable throughout the opening times of the restaurant
• Ensure that all crockery, cutlery and any other objects needed for service are prepared and available
• Be personally responsible for your section maintaining timing of food and managing your time between tables
• Liaise with the kitchen on order taking and stock levels and any special requests
• Deliver a high, consistent level of service
• Promote the restaurant and the Club as appropriate in a professional and subtle way
• To have a thorough knowledge of the restaurant menus and wine offering

Compensation: To be discussed