Waiter

Chelsea Arts Club Limited; Greater London; On-site; GBP 22,000 - 28,000; Full time

Job summary

Chelsea Arts Club Limited is seeking a professional Waiter to deliver warm, attentive service in a Private Members’ Club in London. You will work across dining rooms, bar service, and events, ensuring high standards and guest satisfaction.

You will know the menu, wine and beverages, assist with dietary requirements, and liaise with kitchen and bar teams to deliver seamless service in a fast-paced environment.

Qualifications

• Previous experience as a waiter or front-of-house role in hospitality
• Strong customer service skills with a friendly, professional manner
• Excellent communication and interpersonal skills
• Ability to work calmly and efficiently in a fast-paced environment
• High level of attention to detail and presentation
• Flexible approach to working hours (evenings, weekends, events)
• Team-focused attitude with willingness to support colleagues
• Experience in high-quality hospitality settings (Private Members’ Club, hotel, or premium restaurant) desirable
• Knowledge of food safety and service standards desirable
• Food Safety / Food Hygiene Level 2 desirable

Responsibilities

• Provide warm, professional service to Members and guests in the Private Members’ Club
• Set up, maintain, and clear tables to the required standard of service
• Take orders accurately using the Club’s systems
• Serve food and drinks promptly with correct presentation
• Know dishes, wines and beverages and offer recommendations
• Advise on allergies/dietary requirements in liaison with kitchen/bar
• Support service across à la carte dining, bar, functions and events
• Ensure service areas are clean, tidy and well-stocked
• Adhere to food hygiene, health & safety, and licensing regulations
• Communicate with kitchen/bar teams to deliver seamless service
• Handle Member requests professionally and escalate when required
• Follow cash handling and payment procedures
• Support colleagues and maintain a collaborative team environment

Skills

Previous experience

Customer service

Communication skills

Calm under pressure

Attention to detail

Flexible hours

Team player

Hospitality experience

Food safety knowledge

Education

Food Safety / Food Hygiene Level 2

Job description

Job Purpose

To deliver an exceptional dining and service experience toMembers and their guests within aPrivateMembers’Club. The Waiter plays a key role in providing attentive, professional, and personable service across all food and beverage offerings, ensuringClub standards and expectations are consistently met.

Key Responsibilities

• Provide warm, professional, and engaging service toMembers and guests at all times, to the style and standard as specified by theDining RoomManager.

• Set up,maintain, and clear tables to the required standardofservice.

• Take food and beverage orders accurately and efficiently, using theClub’s ordering systems.

• Serve food and drinks promptly, ensuring correct presentation and attention to detail.

• To have full knowledge of the dishes,winesand beverageson the menu andprovide explanations andoffer recommendations whenappropriate.

• Be competent in advisingdinerswith food allergies or dietary requirements by liaising with the kitchen and bar teams.

• Support service across à la carte dining, bar service, functions, and private events.

• Ensure service areas are clean, organised, and well-stocked throughout service.

• Adhere to all food hygiene, health & safety, and licensing regulationsand ensure the Dining Room ismaintainedtoa high levelof cleanliness.

• Communicate effectively with kitchen and bar teams to deliver seamless service.

• HandleMember requests and queries professionally, escalating issues whenrequired.

• Follow cash handling and payment procedures accurately.

• Support colleagues and contribute positively to a collaborative team environment.

Person Specification

• Previousexperience as a Waiter or in a similar front-of-house role within hospitality

• Strong customer service skills with a friendly, professional manner

• Excellent communication and interpersonal skills

• Ability to work calmly and efficiently in a fast-paced environment

• High levelof attention to detail and presentation

• Flexible approach to working hours, including evenings, weekends, and events

• A team-focused attitude with a willingness to support colleagues

• Experience working in a high-quality hospitality setting (PrivateMembers’Club, hotel, or premium restaurant) – desirable

• Knowledge of food safety and service standards – desirable

• Food Safety / Food Hygiene Level 2 – desirable

Reporting Line

Reports to:Dining RoomManager