VP, Client Processing Operations

BNY; Manchester; Sur place; GBP 120 000 - 180 000; Plein temps

Avantages offerts par ce poste

Paid leave including volunteer time

Wellbeing programs

Pay-for-performance

Résumé du poste

BNY in Manchester is seeking a Vice President, Client Processing Manager to lead and optimize client processing operations within the Conventional Trust team. You will drive process improvements, ensure regulatory alignment, and collaborate with cross-functional groups to resolve complex client issues while mentoring staff for growth and development.

The role requires strong leadership, experience in trust operations, and a continuous improvement mindset to support the bank’s strategic

Qualifications

• Bachelor’s degree or equivalent in Business, Finance, or related field.
• Experience in corporate/trust operations is preferred.
• Strong communication and collaboration across teams.
• Continuous improvement mindset with data-driven approach.

Responsabilités

• Lead and manage client processing teams to meet service standards and regulatory requirements.
• Develop and implement process improvements to enhance efficiency using data-driven insights.
• Collaborate with cross-functional teams to resolve complex client issues.
• Monitor performance and align with strategic objectives and client expectations.
• Drive strategic initiatives contributing to business growth and client satisfaction.
• Develop staff for growth and effective teamwork.

Connaissances

Leadership

Team management

Regulatory/compliance

Agile Methodology

Six Sigma

Digital tools

Formation

Bachelor’s degree in Business, Finance, or related field

Description du poste

BNY in Manchester is seeking a Vice President, Client Processing Manager to lead and optimize client processing operations within the Conventional Trust team. You will drive process improvements, ensure regulatory alignment, and collaborate with cross-functional groups to resolve complex client issues while mentoring staff for growth and development.

The role requires strong leadership, experience in trust operations, and a continuous improvement mindset to support the bank’s strategic