VP, Client Processing Operations

BNY

Manchester

On-site

GBP 120,000 - 180,000

Full time

6 days ago

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Benefits offered by this job

Paid leave including volunteer time

Wellbeing programs

Pay-for-performance

Job summary

BNY in Manchester is seeking a Vice President, Client Processing Manager to lead and optimize client processing operations within the Conventional Trust team. You will drive process improvements, ensure regulatory alignment, and collaborate with cross-functional groups to resolve complex client issues while mentoring staff for growth and development.

The role requires strong leadership, experience in trust operations, and a continuous improvement mindset to support the bank’s strategic

Qualifications

Bachelor’s degree or equivalent in Business, Finance, or related field.
Experience in corporate/trust operations is preferred.
Strong communication and collaboration across teams.
Continuous improvement mindset with data-driven approach.

Responsibilities

Lead and manage client processing teams to meet service standards and regulatory requirements.
Develop and implement process improvements to enhance efficiency using data-driven insights.
Collaborate with cross-functional teams to resolve complex client issues.
Monitor performance and align with strategic objectives and client expectations.
Drive strategic initiatives contributing to business growth and client satisfaction.
Develop staff for growth and effective teamwork.