VP, Client Operations Leader – Trusts

BNY; Manchester; On-site; GBP 120,000 - 180,000; Full time

Job summary

BNY is seeking a Vice President, Client Operations Manager in Manchester to lead client processing operations and drive efficiency across teams. You will champion process improvements, regulatory adherence, and data-driven decision making to meet client expectations.

You will collaborate with cross-functional groups, mentor staff, and advance strategic initiatives in a fast-paced financial services environment, based in Manchester, UK.

Qualifications

• Bachelor's degree preferred in Business, Finance or related field.
• Experience in Corporate Trust or Conventional Trust and Operations management.
• Continuous improvement mindset and data-driven approach.
• Knowledge of Agile Methodology and Six Sigma preferred.
• Experience implementing Digital Tools across teams.

Responsibilities

• Lead and manage teams responsible for client processing operations.
• Develop and implement process improvements to enhance efficiency.
• Collaborate with cross-functional teams to resolve client issues.
• Monitor performance and ensure alignment with strategic objectives.
• Drive strategic initiatives and staff development.

Skills

Continuous improvement

Agile methodologies

Six Sigma

Digital tools

Cross-functional collaboration

Education

Bachelor's degree in Business/Finance or related field

Job description

BNY is seeking a Vice President, Client Operations Manager in Manchester to lead client processing operations and drive efficiency across teams. You will champion process improvements, regulatory adherence, and data-driven decision making to meet client expectations.

You will collaborate with cross-functional groups, mentor staff, and advance strategic initiatives in a fast-paced financial services environment, based in Manchester, UK.