Voids Works planner

Civic Recruitment Limited; Nottingham; On-site; GBP 29,000 - 31,000; Full time

Job summary

Civic Recruitment Limited in Nottingham is seeking a Works Planner for a 1-month contract with a local authority. You will coordinate daily workloads for operatives and contractors, manage appointments, and respond to emergencies, ensuring records are accurate and service standards are met.

The role focuses on scheduling, liaising with tenants and teams, and delivering repairs and maintenance on time. The contract offers a rate of £17.99 per hour (Umbrella) and a 37-hour week.

Qualifications

• Experience planning, scheduling, or coordinating workloads in a busy, high-volume environment.
• Experience providing administrative support within a customer-focused setting.
• Experience maintaining accurate records and using computerized systems.
• Experience dealing with customers, contractors, or service users professionally.

Responsibilities

• Schedule and coordinate daily workloads for operatives, contractors, and specialist teams.
• Manage appointment bookings, diaries, and work schedules to optimize resource utilisation.
• Reallocate jobs and adjust workloads in response to changing priorities, emergencies, and service demands.
• Monitor the progress of repairs and maintenance work, ensuring completion within agreed timescales.
• Raise, update, and close work orders on relevant scheduling and management systems.
• Liaise with tenants, contractors, operatives, and internal departments regarding appointments, repairs, and service updates.
• Coordinate emergency and urgent repair requests, ensuring appropriate resources are assigned promptly.

Skills

Planning

Scheduling

Administrative support

Record keeping

Customer service

Education

GCSEs including English and Mathematics

Tools

Scheduling software

Computerized systems

Job description

Nottingham, United Kingdom | Posted on 06/08/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors. It addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

1 month contract with a local authority

Summary

• The Works Planner is integral to the efficient delivery of repairs and maintenance services within a local authority. This role involves coordinating and scheduling daily workloads for operatives and contractors, managing appointments, and responding to emergency repairs. The postholder is responsible for maintaining accurate records and providing comprehensive administrative support to ensure property services are delivered effectively and in line with service standards. This is a 1-month contract position with a rate of £17.99 per hour (Umbrella).

Responsibilities

• Schedule and coordinate daily workloads for operatives, contractors, and specialist teams.
• Manage appointment bookings, diaries, and work schedules to optimize resource utilisation.
• Reallocate jobs and adjust workloads in response to changing priorities, emergencies, and service demands.
• Monitor the progress of repairs and maintenance work, ensuring completion within agreed timescales.
• Raise, update, and close work orders on relevant scheduling and management systems.
• Liaise with tenants, contractors, operatives, and internal departments regarding appointments, repairs, and service updates.
• Coordinate emergency and urgent repair requests, ensuring appropriate resources are assigned promptly.

Requirements:

Essential Experience Required

• Experience in planning, scheduling, or coordinating workloads in a busy, high-volume environment.
• Experience providing administrative support within a customer-focused setting.
• Experience maintaining accurate records and using computerized systems.
• Experience dealing with customers, contractors, or service users professionally.

Essential Qualifications Required

• GCSEs (or equivalent) including English and Mathematics.

Additional Information

• Working hours: 37 hours per week
• We work on a bi-weekly payment schedule.