Evening Support Officer

Civic Recruitment Limited; Nottingham; On-site; GBP 17,000 - 21,000; Full time

Job summary

Civic Recruitment Limited is recruiting for an Evening Support Officer in Nottingham to deliver facilities, porterage, security and building support across Broxtowe Borough Council offices.

The role involves opening/closing buildings, guarding premises, assisting visitors, and coordinating room setups and events, with overtime for busy periods.

Qualifications

• Experience in roles such as Facilities Assistant, Porter, Caretaker, Building Support, Site Officer or Concierge.
• Customer-facing experience is required.
• Experience opening and securing buildings.
• Experience supervising cleaners or facilities staff.
• Experience assisting with room bookings and event setups.
• Good communication and customer service skills.
• Ability to work independently and use initiative.
• Reliable and flexible approach to work.
• Basic maintenance and facilities awareness.

Responsibilities

• Provide porterage services across council offices.
• Deliver and distribute stationery, paper, consumables, and supplies.
• Receive, sort, and distribute incoming and outgoing mail.
• Assist with building security and surveillance.
• Open and close council buildings.
• Set and monitor intruder alarms and fire alarms.
• Supervise and allocate duties to cleaning staff.
• Assist with archive storage, retrieval, and document transfers.
• Maintain reception and public areas in a clean, safe, and welcoming condition.
• Assist visitors and members of the public with enquiries.
• Support building maintenance activities and report defects.
• Coordinate repairs relating to lifts, lighting, heating, security systems, and building services.
• Monitor the comfort and safety of the working environment.
• Set up rooms and facilities for meetings, events, and council functions.
• Provide support during Council and Committee meetings.
• Assist elected members and council officers with operational requirements.
• Support elections and busy corporate periods through overtime when required.

Skills

Facilities experience

Customer service

Communication skills

Independent worker

Reliability

Education

Good standard of education

Job description

Nottingham, United Kingdom | Posted on 02/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

2 Months Contract with a Local Authority

Job Purpose

As an Evening Support Officer, you will provide facilities, porterage, security, and building support services across Broxtowe Borough Council offices. You will ensure the smooth operation of council buildings, assist visitors, support meetings and events, supervise cleaners, and help maintain a safe, secure, and professional working environment.

Key Duties/Accountabilities

• Provide porterage services across council offices.
• Deliver and distribute stationery, paper, consumables, and supplies.
• Receive, sort, and distribute incoming and outgoing mail.
• Assist with building security and surveillance.
• Open and close council buildings.
• Set and monitor intruder alarms and fire alarms.
• Supervise and allocate duties to cleaning staff.
• Assist with archive storage, retrieval, and document transfers.
• Maintain reception and public areas in a clean, safe, and welcoming condition.
• Assist visitors and members of the public with enquiries.
• Support building maintenance activities and report defects.
• Coordinate repairs relating to lifts, lighting, heating, security systems, and building services.
• Monitor the comfort and safety of the working environment.
• Set up rooms and facilities for meetings, events, and council functions.
• Provide support during Council and Committee meetings.
• Assist elected members and council officers with operational requirements.
• Support elections and busy corporate periods through overtime when required.

Essential Experience Required

• Previous Facilities Assistant, Porter, Caretaker, Building Support, Site Officer, Concierge, or Facilities Management experience.
• Experience working in a customer-facing environment.
• Experience opening and securing buildings.
• Experience supervising cleaners or facilities staff.
• Experience assisting with room bookings and event setups.
• Good communication and customer service skills.
• Ability to work independently and use initiative.
• Reliable and flexible approach to work.
• Basic maintenance and facilities awareness.

Essential Qualifications Required

• Good standard of education.
• Right to Work in the UK.

Additional Information to Note

• Location: Council Offices, Nottingham, NG9 1AB.
• On-site interview.