Voids Contracts Lead: Drive Performance & Value

LLOYD'S REGISTER INTERNATIONAL; Greater London; On-site; GBP 45,000 - 65,000; Full time

Job summary

Peabody is seeking an experienced Voids Contract Manager to drive performance, improve customer outcomes and return empty homes to use quickly and efficiently.

You will oversee voids contracts, monitor KPIs and spend, support procurement and governance, and use data and stakeholder insight to deliver service improvements across the organization. This role collaborates with operational teams and contractors to ensure value for money and high resident satisfaction.

Qualifications

• Contract management experience within housing, repairs, maintenance or construction.
• Strong commercial awareness, including budget management and risk management.
• Excellent stakeholder management, communication and negotiation skills.

Responsibilities

• Manage voids contracts, ensuring contractors deliver against KPIs, quality standards and value-for-money targets.
• Monitor contractor performance, spend, risk and works in progress, driving improvements where required.
• Support procurement, contract governance, audits and compliance activities across the service.
• Use data, insight and customer feedback to improve service performance and support more proactive property management.

Skills

Contract management

Budget management

Contractor performance

Risk management

Stakeholder management

Communication & negotiation

Job description

Peabody is seeking an experienced Voids Contract Manager to drive performance, improve customer outcomes and return empty homes to use quickly and efficiently.

You will oversee voids contracts, monitor KPIs and spend, support procurement and governance, and use data and stakeholder insight to deliver service improvements across the organization. This role collaborates with operational teams and contractors to ensure value for money and high resident satisfaction.