Void Co-ordinator

Touchstone Group; Bath; Hybrid; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Competitive salary with yearly review

Training and development

Discounts and offers across shops and

Job summary

Touchstone Bath is recruiting a Void Coordinator to manage a portfolio of properties for let, ensuring client and statutory requirements are met. The role reports to the Operations Manager and offers hybrid working after an initial training period.

The ideal candidate has prior experience in a similar role, is proficient with MS Word and Excel, and demonstrates strong attention to detail and excellent communication skills.

Qualifications

• Previous experience in a similar role (Receptionist, Front of House).
• Experience conducting administrative tasks.
• Familiarity with MS Word and Excel.
• Strong attention to detail.
• Excellent communication skills.

Responsibilities

• Proactively manage a portfolio of properties to be marketed for let and ensure compliance.
• Monitor performance, update systems, and liaise with staff as needed.
• Raise and process paperwork and keep records accurate.

Skills

Experience in a similar role

Administrative tasks

MS Word and Excel

Strong attention to detail

Excellent communication skills

Tools

MS Word

MS Excel

Job description

For over 30 years, Touchstone has helped People and places thrive through expert property management. As part of Places for People, we combine experience, ambition and a People-first approach to create better experiences for our Customers and the homes we manage.

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities.

From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK.

And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We'relooking forColleagues who bring energy,curiosityand ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, ourCommunitiesand each other.

Experience matters, butit'sonly part of the story. If you share our values and want to build a career where your work has real impact,we'dlove to hear from you.

So, what are you waiting for? Join a Community that cares about you!

More about the team

We are looking to recruit a Void Coordinator on a permanent basis. Reporting to the Operations Manager, this is a great opportunity to join a growing area of the business.

This role is based on site at Touchstone Bath. The working hours are Monday to Thursday 9am – 5.30 and Friday 9am – 5pm. After an initial period of training (2-4 weeks), this role offers hybrid working (3 days at home).

More About Your Role

You will have to proactively manage a portfolio of properties which are to be marketed for let, ensuring that client, company and statutory requirements are always met. You will monitor all your properties closely, review strategies and make recommendations when needed whilst updating the system accordingly.

You will liaise with other staff, raise and process all associated paperwork and update systems accurately to reflect true performance.

At Places for People, we are committed to a safe working environment so a basic DBS check is mandatory.

More about you

The ideal candidate will have previously worked in a similar role. Experience conducting administrative tasks and familiarity with MS packages such as MS Word and Excel are required.

Experience & Skills

• Experience working in a similar role (Receptionist, Front of House etc)
• Experience conducting administrative tasks,
• Familiarity working with MS packages such as Excel,
• Strong attention to detail,
• Excellent communication skills.

The benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

• Competitive salary, with a salary review yearly
• Training and development
• Extra perks including huge discounts and offers from shops, cinemas and much more

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [e-mail].

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities.