Relief Young Persons Services Coordinator

Places for People; Blyth; On-site; GBP 21,000 - 27,000; Part time

Benefits offered by this job

Pension with matched contributions up 

Bonus scheme

35 days holiday pro rata

Healthcare cashback plan

Wellbeing support

Employee Rewards

Training and progression

Life Assurance

Free Places Gyms

Job summary

Places for People is seeking a proactive Relief Young Persons Service Coordinator to join our Supported Housing Team on a casual basis. The role covers weekends and night shifts, supporting customers with complex needs and ensuring smooth admin, housing management and business support functions across the service.

You will work with colleagues, customers and external agencies, providing reception and call handling, managing records, and producing reports.

Qualifications

• Previous experience in a support role
• A strong understanding of safeguarding principles and best practice
• Experience maintaining databases, records management systems and producing reports
• Strong IT skills, including Microsoft Office applications and data entry systems
• Full UK driving licence and access to your own vehicle

Responsibilities

• Provide reception and call handling support
• Manage correspondence and records
• Maintain housing management systems and databases
• Produce performance and monitoring reports
• Travel between local services as required

Skills

Attention to detail

IT skills

Independent worker

Strong admin skills

Education

Full UK driving licence

Tools

Microsoft Office

Data entry systems

Housing management systems

Job description

As the UK's leading Social Enterprise, we move lives forward every day by building, managing and supporting thriving Communities. From new homes, social housing and student accommodation to leisure, education and Community initiatives, our work makes a positive difference to millions of People across the UK. And that takes People who care about doing the right thing. People who are ambitious, ready to grow and motivated to make a difference through the work they do.

We're looking for Colleagues who bring energy, curiosity and ownership. People who enjoy being challenged, support those around them and want to keep raising the bar. Because when we perform at our best, we create more opportunities to invest in our Customers, our Communities and each other.

Experience matters, but it's only part of the story. If you share our values and want to build a career where your work has real impact, we'd love to hear from you.

More about your role

We are looking for a proactive and organised Relief Young Persons Service Coordinator to join our Supported Housing Team on a casual basis, covering predominantly weekends and night shifts. This role supports the delivery of high-quality services to customers who may have complex support needs, ensuring the smooth running of administrative, housing management and business support functions across the service.

Working closely with colleagues, customers and external agencies, you'll provide reception and call handling support, manage correspondence and records, maintain housing management systems and databases, and produce performance and monitoring reports.

Due to the nature of the role, you must have access to your own vehicle and be able to travel between local services as required., As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided they meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application. We are dedicated to creating a supportive and accessible recruitment process for all.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on ######.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking.

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Previous experience in a support role

• Previous experience in a support role
• A strong understanding of safeguarding principles and best practice
• Experience maintaining databases, records management systems and producing reports
• Strong IT skills, including Microsoft Office applications and data entry systems
• Full UK driving licence and access to your own vehicle

More about you

You’ll be confident working independently while also building strong working relationships with colleagues, customers, partner agencies and external stakeholders.

You will have excellent attention to detail and be comfortable maintaining accurate records, processing documentation and supporting housing management activities. Strong administration and IT skills are essential, alongside a good understanding of financial processes. You’ll be someone who takes ownership of your work, remains calm under pressure and is committed to providing excellent service to both customers and colleagues.

You’ll receive:

We know rewarding work deserves rewarding benefits. That's why, alongside a competitive salary, you'll have access to a package designed to support you at work and beyond.

• Pension with matched contributions up to 7%
• Bonus scheme for colleagues at 2%
• 35 days holiday (including bank holidays) pro rata with the option to buy or sell days
• Healthcare cashback plan for everyday medical costs, with private GP and health support services available
• Comprehensive wellbeing support including counselling, flu jabs, our Employee Assistance Programme (EAP) and access to our Wellbeing Hub, supporting your mental, physical and financial wellbeing
• Access to Our Place Rewards, offering discounts and savings on groceries, travel, shopping, home products and other lifestyle purchases
• Ongoing training, professional qualifications, internal development programmes and career progression opportunities
• Recognition programmes including Star Awards and Colleague Awards, celebrating achievements and recognising great work
• Strong focus on inclusion, wellbeing and colleague engagement
• Free membership to Places Gyms
• Life Assurance to provide financial security for your loved ones, alongside access to will writing services to help you plan for the future with confidence