Voice Network Engineer

Talent; West of England; Sur place; GBP 72 000 - 94 000; Plein temps

Résumé du poste

Talent is seeking an ICT Voice Engineer to join the South West team. You will handle day-to-day BAU support, contribute to core projects, maintain systems and mentor junior engineers.

Ideal candidates will have CUCM/UCCE experience, Teams/VoIP/SIP Trunking skills and a solid networking background. A contract role with on-site responsibilities and an on-call component is offered in the South West region.

Qualifications

• Experience with Cisco Unified Communications Manager (CUCM) and Cisco Unified Contact Centre Enterprise (UCCE).
• Proficient with Microsoft Teams, VoIP, SIP Trunking and Session Border Controllers (Ribbon and CUBE).
• Solid understanding of core networking environments.

Responsabilités

• BAU and maintenance: manage network tickets, health checks, renewals, firmware upgrades and hardware replacements.
• Support project teams, deploy new equipment and participate in on-call rota.
• Mentor junior engineers and provide technical guidance to the ICT team.

Connaissances

CUCM

UCCE

Microsoft Teams

VoIP

SIP Trunking

SBC / CUBE

Description du poste

Job Description

Job Title: ICT Voice Engineer

Location: South West

Salary/Rate: £450 inside IR35

Type: Contract - also T/P opportunity

About The Role

Talent is looking for a proactive, highly motivated

Talent is looking for a proactive, highly motivated ICT Voice Engineer to join an experienced technical network team. You'll play a key role in delivering day-to-day BAU support, key projects, system maintenance, and mentoring junior team members.

Key Responsibilities

• BAU and Maintenance: Manage network tickets, health checks, license/certificate renewals, firmware upgrades, and hardware replacements.
• Projects and Deployment: Support network project teams, deploy new equipment, and participate in the On-Call rota.
• Mentorship: Provide technical guidance to the wider ICT team and mentor junior engineers.

Essential Technical Experience

• Voice Platforms: Cisco Unified Communications Manager (CUCM) and Cisco Unified Contact Centre Enterprise (UCCE)
• Collaboration and Telephony: Microsoft Teams, VoIP, SIP Trunking, and Session Border Controllers (Ribbon and CUBE)
• Broad underlying understanding of core networking environments

Desirable Skills (Nice To Have)

• Networking and Wireless: Cisco Routing and Switching, Cisco Wireless
• Security: Cisco, Palo Alto, or Checkpoint Firewalls; Cisco ISE (Dot1x/MAB); VPNs; Cisco IronPort (WSA)
• Monitoring: SolarWinds (NPM, NCM, IPAM)

£400.00 - £450.00 / day