Visitor Experience Coordinator

National Trust

Leominster

On-site

GBP 18,000 - 24,000

Part time

10 hours ago

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Benefits offered by this job

Substantial pension up to 10%

Free entry for you and a guest/under 兒

Season ticket loan

Flexible working

Holiday allowance up to 32 days

EV car lease scheme

Perks at work discounts

Free parking at most places

Job summary

National Trust in Herefordshire seeks a Visitor Experience Officer to deliver outstanding visitor service, lead events and create engaging displays. You will supervise volunteers, manage rotas, and ensure presentation standards across Berrington Hall, Brockhampton Estate, Croft Castle & The Weir Garden.

You’ll work 30 hours weekly on a rota including weekends and some evenings, with a focus on welcoming diverse visitors and bringing the site's stories to life while using IT and social media to

Qualifications

Able to manage multiple deadlines and workloads.
Organised with good attention to detail and planning.
Able to talk to and get on with all kinds of people.
Hard-working, committed team player with IT skills.

Responsibilities

Welcome visitors and inspire them to engage with the sites.
Devise and run events and activities for the Herefordshire properties.
Create interpretive displays and promote artworks and objects cared for by the Trust.
Supervise volunteers, organise rotas and check on-site presentation standards.

Skills

Deadline management

Organization & planning

People skills

Team player

Microsoft Office

Web & social media

Interpretive displays

Health & safety

Job description

You’ll work 30 hours weekly on a rota including weekends and some evenings, with a focus on welcoming diverse visitors and bringing the site's stories to life while using IT and social media to

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