Visitor Experience Delivery Lead

National Trust; Swindon; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Substantial pension scheme

Free entry to National Trust places

Season ticket loan

EV car lease scheme

Gym and shopping discounts

Holiday allowance up to 32 days

Job summary

The National Trust is seeking an Experience Delivery Officer to support the Visitor Experience Delivery Team. This role is crucial in ensuring the smooth running of various projects aimed at enhancing visitor experiences. Located in Swindon, the position involves project management, reporting, and collaboration with a dedicated team.

Applicants should possess strong organisational and problem-solving skills, along with confidence in data management and team collaboration.

The role offers ample opportunities for professional growth within a diverse and inclusive environment.

Qualifications

• Genuine passion for supporting visitor experiences.
• Ability to manage multiple workstreams and solve problems.
• Confidence to lead training workshops with diverse groups.

Responsibilities

• Support the smooth running of projects across the team.
• Manage essential project processes and maintain accurate data.
• Generate insights to shape future programming.

Skills

Organisational skills

Problem-solving

Reporting and data management

Experience in project delivery

Communication skills

Teamwork

Job description

The National Trust is seeking an Experience Delivery Officer to support the Visitor Experience Delivery Team. This role is crucial in ensuring the smooth running of various projects aimed at enhancing visitor experiences. Located in Swindon, the position involves project management, reporting, and collaboration with a dedicated team.

Applicants should possess strong organisational and problem-solving skills, along with confidence in data management and team collaboration.

The role offers ample opportunities for professional growth within a diverse and inclusive environment.