Virtual Travel Support Specialist

Destinytravel; Remote; GBP 25,000 - 35,000; Full time

Job summary

A leading travel agency based in the UK is seeking a Virtual Travel Support Specialist. This role involves assisting clients throughout their travel experience, providing insights and updates, and ensuring clear communication. The ideal candidate will have strong attention to detail and a genuine interest in travel. This position offers a fully remote work setup and flexible scheduling, making it a great opportunity for those passionate about travel and customer service.

Benefits

Fully remote work setup

Flexible schedule options

Training and travel perks

Qualifications

• Excellent verbal and written communication skills.
• Ability to manage multiple inquiries efficiently.
• Familiarity with travel planning and customer service.

Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.
• Gather post-trip feedback.

Skills

Clear communication skills

Strong attention to detail

Comfort with online tools

Genuine interest in travel

Job description

As a Virtual Travel Support Specialist, you will serve as a primary point of contact for travelers from initial planning through trip completion. Your mission is to provide clear communication, manage changes, answer questions, and ensure travelers feel informed and supported at every stage of their journey. You will work directly with clients to understand their needs and deliver guidance that aligns with their expectations.

At Destiny&Co, we prioritize exceptional service and carefully managed travel experiences.

Key Responsibilities

• Assist clients with questions and travel updates.
• Provide destination insights and requirements.
• Confirm itineraries and travel details.
• Offer proactive communication and support.
• Gather post-trip feedback.

Benefits

• Fully remote work setup.
• Flexible schedule options.
• Training and travel perks.

What We’re Looking For

• Clear communication skills.
• Strong attention to detail.
• Comfort with online tools.
• Genuine interest in travel.