VIP Experiences Host: Drive, Sell & Wow Guests

Merlin Entertainments; Hart; On-site; GBP 11,000 - 15,000; Full time

Benefits offered by this job

25% discount in on-site shops

40% discount on Lego

Merlin Magic Pass - 20 free tickets

Ongoing training and development

Job summary

Merlin Entertainments' Chessington World of Adventures Resort is seeking an Events and Experiences Host to sell and deliver premium guest experiences, birthday parties, VIP visits, corporate events and conference functions.

You will rely on outstanding guest interactions, clear communication and a professional, positive approach to meet sales targets while delivering unforgettable moments for every guest. A full UK manual driving licence is preferred and training will be provided.

Qualifications

• Strong guest interaction and communication skills.
• Ability to promote and upsell experiences and products.
• Cash handling and PCI procedures adherence.
• Works well independently and in a team.

Responsibilities

• Host VIP and premium experiences (birthday parties, animal encounters, tours).
• Promote, sell and upsell experiences and products across the Resort including passes and premium offerings.
• Process transactions accurately and maintain records.
• Prepare event/conference spaces and assist with administration.

Skills

Guest interaction

Communication

Sales

Cash handling

Teamwork

Driving licence

Job description

Merlin Entertainments' Chessington World of Adventures Resort is seeking an Events and Experiences Host to sell and deliver premium guest experiences, birthday parties, VIP visits, corporate events and conference functions.

You will rely on outstanding guest interactions, clear communication and a professional, positive approach to meet sales targets while delivering unforgettable moments for every guest. A full UK manual driving licence is preferred and training will be provided.