Guest Experience Host - Events & Activities

Kart Directory; Milton Keynes; Hybrid; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Competitive pay

Progression opportunities

Staff discounts

Company events

Subsidised drinks

Company pension

Job summary

Formula Fast in Milton Keynes is hiring an Activity Host to deliver high-quality, customer-facing experiences across our events and activities. You will greet guests, manage bookings, prepare the venue, and supervise activities while maintaining a fast-moving schedule.

The role offers training, opportunities for progression, staff discounts, and pension benefits as part of a supportive team at a busy entertainment venue.

Qualifications

• Customer-facing experience is preferred but not essential.
• Willingness to work evenings and weekends as required.
• Full training will be provided for all activities.

Responsibilities

• Greet and help register guests for events.
• Oversee that day's Reservations on the booking system.
• Prepare the venue and keep it clean and presentable.
• Assist with fitting and checking safety equipment.
• Deliver briefings and presentations to guests.
• Host and supervise activities; Race Marshals are separate.
• Upsell add-ons to maximise guest spend.
• Maintain a tight schedule and timekeeping throughout the day.
• Ensure guests are cared for during their visit.

Skills

Guest engagement

Time management

Communication

Safety awareness

Upselling

Attention to detail

Teamwork

Job description

Formula Fast in Milton Keynes is hiring an Activity Host to deliver high-quality, customer-facing experiences across our events and activities. You will greet guests, manage bookings, prepare the venue, and supervise activities while maintaining a fast-moving schedule.

The role offers training, opportunities for progression, staff discounts, and pension benefits as part of a supportive team at a busy entertainment venue.