Vetting Co-Ordinator

Mitie Group plc.; Northampton; On-site; GBP 26,000 - 27,000; Full time

Job summary

Mitie Group plc. is seeking an organised Vetting Co-Ordinator in the UK to support candidates through pre-employment screening, ensuring timely, compliant vetting. Location options include Northampton or Birmingham, with a permanent full-time role and standard 37.5-hour weeks.

The role focuses on managing vetting cases, collecting references, and maintaining records while collaborating with hiring managers and external agencies to onboard staff efficiently.

Qualifications

• Previous administration experience in a busy office or shared service environment.
• Excellent attention to detail and ability to work with sensitive information.
• Strong organisational skills with multiple priorities.
• Confident written and verbal communication.
• Proficient in Microsoft Office (Outlook, Excel, Word).
• Proactive approach to problem-solving and customer service.
• Ability to work independently while contributing to a team.

Responsibilities

• Manage vetting cases from initiation to completion.
• Process employment, education, and personal references.
• Review documentation and ensure compliance with standards.
• Maintain accurate records and update internal systems.
• Liaise with candidates, hiring managers, and third-party providers.
• Monitor workloads and progress applications to meet deadlines.
• Support regulatory screening requirements (Right to Work, DBS, histories).
• Handle information in accordance with GDPR and confidentiality.
• Provide excellent customer service and resolve queries efficiently.

Skills

Administration

Attention to detail

Organisational skills

Communication skills

MS Office

Outlook

Excel

Word

Problem-solving

Teamwork

Tools

Vetting systems

Screening systems

Job description

We are looking for organised, detail-focused, and customer-oriented individuals to join our Vetting Team as Vetting Co-Ordinators. This is an excellent opportunity for someone with strong administrative experience who enjoys working in a fast-paced environment and takes pride in delivering a high-quality service.

As a Vetting Co-Ordinator, you will be responsible for supporting candidates throughout the pre-employment screening process, ensuring all vetting activities are completed accurately, compliantly, and within required timescales. You'll work closely with applicants, hiring managers, and external agencies, making a direct contribution to the successful onboarding of our workforce.

Location: Northampton (NN4 7SL) or Birmingham (B37)

Salary: £26,299 per annum

Role: Permanent, Full-Time

Hours: 37.5 hours per week - Monday to Friday, 8:30am to 5:00pm

What You'll Be Doing

• Managing vetting cases from initiation through to completion.
• Processing employment, education, and personal references.
• Reviewing documentation and ensuring compliance with company and industry standards.
• Maintaining accurate records and updating internal systems.
• Liaising with candidates, hiring managers, and third-party providers to obtain outstanding information.
• Monitoring workloads and progressing applications to meet business deadlines.
• Supporting the delivery of regulatory screening requirements, including Right to Work, DBS, and employment history checks.
• Ensuring all information is handled in accordance with GDPR and confidentiality requirements.
• Providing excellent customer service and resolving queries professionally and efficiently.

What We're Looking ForEssential Skills & Experience

• Previous administration experience in a busy office or shared service environment.
• Excellent attention to detail and the ability to work accurately with sensitive information.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Confident communication skills, both written and verbal.
• Good working knowledge of Microsoft Office, particularly Outlook, Excel, and Word.
• A proactive approach to problem-solving and delivering excellent customer service.
• The ability to work independently while contributing positively to a team environment.

Desirable Skills & Experience

• Experience working within a vetting, compliance, recruitment, HR, or screening environment.
• Knowledge of DBS, Right to Work, BPSS, BS7858, or pre-employment screening processes.
• Experience using recruitment or screening systems.

Why Join Mitie?

• Be part of a supportive and collaborative team.
• Opportunity to develop specialist knowledge in vetting, compliance, and pre-employment screening.
• Comprehensive training and ongoing development opportunities.

If you're highly organised, enjoy working with people, and have a passion for delivering accurate, compliant, and customer-focused administration, we'd love to hear from you.