Vetting Co-Ordinator

Mitie; Birmingham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Virtual GP

Salary Finance

Choices lifestyle benefits

MiDeals discounts

Cycle-to-work

Life cover

Job summary

Mitie in the United Kingdom is seeking a Vetting Co-ordinator to support candidates through pre-employment screening. You will manage cases from initiation to completion, process references, review documents, and maintain accurate records while ensuring GDPR compliance and timely delivery.

Based in Northampton or Birmingham, the role is permanent, full-time, 37.5 hours per week, with standard hours 8:30am-5:00pm.

Qualifications

• Previous administration experience in a busy office or shared service environment.
• Excellent attention to detail and the ability to work accurately with sensitive information.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Confident communication skills, both written and verbal.
• Good working knowledge of Microsoft Office, particularly Outlook, Excel, and Word.
• A proactive approach to problem-solving and delivering excellent customer service.
• The ability to work independently while contributing positively to a team environment.

Responsibilities

• Managing vetting cases from initiation through to completion.
• Processing employment, education, and personal references.
• Reviewing documentation and ensuring compliance with company and industry standards.
• Maintaining accurate records and updating internal systems.
• Liaising with candidates, hiring managers, and third-party providers to obtain outstanding information.
• Monitoring workloads and progressing applications to meet business deadlines.
• Supporting the delivery of regulatory screening requirements, including Right to Work, DBS, and employment history checks.
• Ensuring all information is handled in accordance with GDPR and confidentiality requirements.
• Providing excellent customer service and resolving queries professionally and efficiently.

Skills

Admin experience

Attention to detail

Organisational skills

Communication skills

MS Office (Outlook, Excel, Word)

Customer service

Independent working

Tools

Microsoft Office

Job description

We are looking for organised, detail-focused, and customer-oriented individuals to join our Vetting Team as Vetting Co-Ordinators. This is an excellent opportunity for someone with strong administrative experience who enjoys working in a fast-paced environment and takes pride in delivering a high-quality service.

As a Vetting Co-Ordinator, you will be responsible for supporting candidates throughout the pre-employment screening process, ensuring all vetting activities are completed accurately, compliantly, and within required timescales. You'll work closely with applicants, hiring managers, and external agencies, making a direct contribution to the successful onboarding of our workforce.

Location: Northampton (NN4 7SL) or Birmingham (B37)

Salary: £26,299 per annum

Role: Permanent, Full-Time

Hours: 37.5 hours per week - Monday to Friday, 8:30am to 5:00pm

What You'll Be Doing

• Managing vetting cases from initiation through to completion.
• Processing employment, education, and personal references.
• Reviewing documentation and ensuring compliance with company and industry standards.
• Maintaining accurate records and updating internal systems.
• Liaising with candidates, hiring managers, and third-party providers to obtain outstanding information.
• Monitoring workloads and progressing applications to meet business deadlines.
• Supporting the delivery of regulatory screening requirements, including Right to Work, DBS, and employment history checks.
• Ensuring all information is handled in accordance with GDPR and confidentiality requirements.
• Providing excellent customer service and resolving queries professionally and efficiently.

What We're Looking For

Essential Skills & Experience

• Previous administration experience in a busy office or shared service environment.
• Excellent attention to detail and the ability to work accurately with sensitive information.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• Confident communication skills, both written and verbal.
• Good working knowledge of Microsoft Office, particularly Outlook, Excel, and Word.
• A proactive approach to problem-solving and delivering excellent customer service.
• The ability to work independently while contributing positively to a team environment.

Desirable Skills & Experience

• Experience working within a vetting, compliance, recruitment, HR, or screening environment.
• Knowledge of DBS, Right to Work, BPSS, BS7858, or pre-employment screening processes.
• Experience using recruitment or screening systems.

Why Join Mitie?

• Be part of a supportive and collaborative team.
• Opportunity to develop specialist knowledge in vetting, compliance, and pre-employment screening.
• Comprehensive training and ongoing development opportunities.

If you're highly organised, enjoy working with people, and have a passion for delivering accurate, compliant, and customer-focused administration, we'd love to hear from you.

Our market-leading offering provides you with benefits that suit your lifestyle.

We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we'll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days' holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there's a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything different during the recruitment process, please let us know by emailing at .

Since 1987, Mitie's 84,000 employees have been maintaining companies globally. We are the UK's leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team.

Together our diversity makes us stronger.