Veterinary Receptionist: Flexible Hours & Career Growth

IVC Evidensia Group; Hove; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

6.6 weeks’ annual leave plus birthday

Healthcare schemes

Learning and development

Discounted veterinary care

Cycle to Work

Job summary

inspiring vet care is seeking a friendly and organised Receptionist for Acorn Vets in Hove. The role covers front-desk duties, appointment management, and patient-facing care across two sites. Flexible full-time or part-time hours apply, with a Saturday rota in some patterns.

You’ll support a close-knit team that values compassionate client care, smooth administration, and high-quality patient journeys. If you thrive in a busy practice and want career development, we’d love to hear from you.

Qualifications

• Friendl
• Organised and customer-focused individual

Responsibilities

• Provide an excellent experience to all patients and customers.
• Serve as the initial point of contact for patients and visitors.
• Answer the telephone in a professional manner.
• Greet visitors in a friendly manner.
• Booking, cancelling and changing appointments, and follow up treatment as needed.
• Answer general administrative questions or direct them to the appropriate party.
• Deal with some admin responsibility.
• Quickly resolve issues related to phone, emails or paperwork.
• Processing and recording payments.
• Dispensing medications/prescriptions.
• Keeping client/patient records up to date.

Skills

Customer service

Communication

Organised

Teamwork

Multitasking

Tools

Booking system

Job description

inspiring vet care is seeking a friendly and organised Receptionist for Acorn Vets in Hove. The role covers front-desk duties, appointment management, and patient-facing care across two sites. Flexible full-time or part-time hours apply, with a Saturday rota in some patterns.

You’ll support a close-knit team that values compassionate client care, smooth administration, and high-quality patient journeys. If you thrive in a busy practice and want career development, we’d love to hear from you.