Veterinary Receptionist – Caring Front Desk Pro

CVS Group UK; United Kingdom; On-site; GBP 13,000 - 17,000; Full time

Benefits offered by this job

Five weeks' annual leave (pro rata)

Staff discount on veterinary bills

Employee Assistance Programme

Discount on pet products

Job summary

CVS Vets in Barton veterinary Hospital is seeking a friendly Veterinary Receptionist to join our team. You will manage calls, appointments, and client registrations while providing a welcoming first impression to pet owners.

The role emphasizes empathy, teamwork, and professional communication. We offer flexi hours, a permanent and FTC pattern, and opportunities within a large veterinary group focused on pet care.

Qualifications

• Previous reception experience is preferred, especially in a busy practice.
• Strong customer service and communication skills are essential.
• Empathy and resilience when dealing with distressed clients are important.

Responsibilities

• Handle incoming calls and schedule appointments efficiently.
• Respond to queries via phone, email, and in-person interactions.
• Greet and register new clients, ensuring a warm welcome.

Skills

Reception experience

Customer service

Empathy

Microsoft Office

Tools

Microsoft Office

Database systems

Job description

CVS Vets in Barton veterinary Hospital is seeking a friendly Veterinary Receptionist to join our team. You will manage calls, appointments, and client registrations while providing a welcoming first impression to pet owners.

The role emphasizes empathy, teamwork, and professional communication. We offer flexi hours, a permanent and FTC pattern, and opportunities within a large veterinary group focused on pet care.