Veterinary Patient Care Assistant

CVS Group UK; Essex; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Staff discount on veterinary care

Five weeks' annual leave (pro rata)

Animal care discounts

Employee Assistance Programme

Training and development opportunities

Job summary

CVS Vets is seeking a dedicated Veterinary Care Assistant at YourVets Veterinary Hospital, Greensward House, Rayleigh, a 24-hour facility. You’ll support RVNs and vets, provide nursing care, and help manage animal patients in a busy hospital environment.

We value compassion, teamwork and strong communication, with genuine empathy for animals and their owners. The role offers 40 hours per week on a permanent contract with benefits and ongoing training.

Qualifications

• Excellent customer service and public interaction skills.
• Strong communication and empathy when dealing with clients.
• Team player with the ability to work under pressure.
• Experience in animal welfare and handling is preferred.

Responsibilities

• Providing nursing care to patients and assisting Vets and RVNs.
• Animal restraint support and post-procedure care.
• Walking, feeding, and cleaning patients.
• Preparing emergency and operating facilities.
• General cleaning and lab sample handling.
• Answering emergency calls and supporting reception when needed.

Job description

YOUR Ray0126Are you ready to put pets first? Join our team as our new

Veterinary Care Assistant.At

YOUR Ray0126Are you ready to put pets first? Join our team as our new Veterinary Care Assistant.At YourVets Veterinary Hospital, we make pets a priority every day!

Role Details

Location: Greensward House, 12 Brook Road, Rayleigh, SS6 7UR

Contract: Permanent

Hours: 40 hours per week

Shift Pattern: Monday - Sunday on a varied shift pattern as our hospital is open 24 hours a day

Discover Our Hospital

Get a glimpse of what makes us special:

About CVS Vets

Joining a CVS Vets-owned practice is more than just starting a job- it's the beginning of a rewarding career with one of the UK's leading veterinary groups.

Our mission is simple yet meaningful: to provide the best possible care for animals, and this dedication guides everything we do.

With a network of over 500 practices and more than 8,000 devoted professionals, you'll become part of a supportive community focused on one goal: putting pets first.

It'sin our nature – to care, to support,to learnand to progress.That's what sets us apart at CVS Vets.

About The Role

The Patient Care Assistant position is crucial in any veterinary practice. You'll support our skilled RVN's and Vets in providing exceptional care to our animal patients.

Your Responsibilities Will Include

• Providing nursing care to our patients
• Assisting Vets and Nurses with animal restraint
• Walking, feeding, and cleaning patients
• Preparing emergency and operating facilities
• Performing general cleaning and maintenance
• Running internal lab samples
• Answering emergency calls
• Supporting the reception team when needed, including booking appointments and processing payments

Who We're Looking For

• Skilled in customer service and public interaction
• Resilience and the ability to handle emotional situations with kindness and professionalism
• Strong communication skills paired with genuine empathy
• Experienced in animal welfare, including feeding, cleaning, and handling – this is essential!
• Resilient and capable of handling emotional situations
• Positive and a team player
• Preferably have experience in a veterinary environment

Our Offer To You

We understand that benefits matter. Here are just a few of the perks you'll enjoy:

• Salary aligned with the National Minimum Wage
• Five weeks' annual leave (pro rata) per annum, plus bank holidays
• Staff discount scheme on Veterinary bills and care
• Staff discount on Animed Direct, our online dispensary, where you can benefit from discounts on pet medicines, products and food
• Employee Assistance Programme for confidential wellbeing support
• And lots more, as part of our commitment to help you feel recognised, supported and appreciated!

CVS Vets is dedicated to fostering an inclusive workplace where everyone can be their true selves, celebrating diversity and empowering each team member to perform at their best.

We're committed to building a workforce that reflects the diverse communities we serve.

Please note: We can only accept and progress applications from candidates with the Right to Work in the UK, as we are unable to offer visa sponsorship for clinical support roles due to Home Office criteria.